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how do i stop windows update from swapping my printer driver??

Solvedhpprinterwindows-updatewrong-driver17 replies · 143 views · started
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Accepted solution by Greta — ok so for offices with multiple PCs, consider a print server or deploying the vendor driver by IP with a standard TCP/IP port. Discovery…
  1. Dario Z.
    @ping_otter-3sm

    so annoyed rn windows Update swapped my printer driver and now the paper trays are wrong.

    Windows Update

    Windows Update
We couldn't complete the updates.
Undoing changes. Don't turn off your computer.

Error code: 0x800f0922

    The photo printer is used daily in a small office and people are complaining. The HP driver had all the features we need. The Windows Update one is basic. i've reinstalled the vendor one twice and it keeps getting replaced. Is there a way to block just this dirver update? Bonus question: why does it do this in teh first place?

    6
  2. Daria Dalton
    @daria_stack

    on Pro editions, Group Policy can exclude drivers from Windows Update: Computer Configuration > Administrative Templates > Windows Components > Windows Update > Do not include drivers with Windows Updates. on Home, use Device Installation Settings > No.

    lol

    6 0 helpful
  3. Daria Dalton
    @daria_stack

    oof remove teh Windows Update driver package after switching: Print server properties > Drivers tab, remove teh unwanted driver and package, or use pnputil /delete-driver oemXX.inf /uninstall.

    day one patch is bigger than the actual game, classic

    0 2 helpful
  5. Ash Ferreira
    @aferreira

    oh ive been there lol check teh vendors support page for an updated driver for your OS, sometimes Windows Update installs a newer vendor-provided version that has issues, and the vendor already has a fix.

    8 6 helpful
  6. Ava
    @loosedeck

    oh ive been there lol same issue here on my second monitor setup. glad im not the only one

    thinking

    1 0 helpful
  7. Daria Dalton
    @daria_stack

    page 1 lets gooo. have u checked your printer settings?? mine were reset after an update

    4 0 helpful
  9. Greta
    @nimbus_warden

    have u checked your wrong-driver settings?? mine were reset after an update

    thumbsup

    6 4 helpful
  10. Ash Ferreira
    @aferreira
    in reply to @nimbus_warden

    hmmm check which driver the queue uses: Printer properties > Advanced tab shows the driver name. You can switch it there to the vendor driver once it's installed, without removing the printer.

    4 0 helpful
  11. Daria Dalton
    @daria_stack

    lol same thing happened to me this. sooo much this fingers crossed 🤞

    14 0 helpful
  12. Greta
    @nimbus_warden

    wowww ok finally got it working, thanks everyone. bump. still happening with 2000, for me seriously made my day 😭🙏

    2 0 helpful
  13. Leon
    @leon_voxel

    hide the specific update: use Microsoft's "Show or hide updates" troubleshooter (wushowhide) to hide the printer driver update after u install the vendor driver. hope that helps :)

    2 1 helpful
  15. Greta
    @nimbus_warden
    Accepted solution

    ok so for offices with multiple PCs, consider a print server or deploying the vendor driver by IP with a standard TCP/IP port. Discovery-based installs are more likely to pick a generic driver.

    2 9 helpful

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