Sign in

The Wrong Printer Driver Keeps Coming Back Like A Boomerang

hpprinterwindows-updatewrong-driver6 replies 路 156 views 路 started
Reply
  1. Dev Vance
    @dvance_20

    ok so windows Update swapped my printer driver and now it prints at teh wrong size.

    Windows Update

    Windows Update
We couldn't complete the updates.
Undoing changes. Don't turn off your computer.

Error code: 0x800f0922

    the laser printer is used daily in a small office and people are complaining, the HP driver had all the features we need. the Windows Update one is basic... ive reinstalled the vendor one twice and it keeps getting replaced, is there a way to block just this driver update? bonus question: why does it do this in the first place? seriously need help here 馃槶

    1
  2. Yuki Costa
    @ycosta

    hmmmm quick q is this a Home or Pro edition of Windows? ?

    0 6 helpful
  3. Dev Vance
    @dvance_20
    in reply to @ycosta

    sorry forgot to say it was added through discovery, I think WSD. sorry for the wall of text lol

    day one patch is bigger than the actual game, classic

    1 2 helpful
  4. Yara Jensen
    @binarysprite-3dc

    check the vendors support page for an updated driver for your OS. sometimes Windows Update installs a newer vendor-provided version that has issues, and the vendor already has a fix. fingers crossed 馃

    2 1 helpful
  6. Yara Jensen
    @binarysprite-3dc
    in reply to @uma.ferreira

    oof for offices with multiple PCs, consider a print server or deploying teh vendor driver by IP with a standard TCP/IP port. discovery-based insatlls are more likely to pick a generic driver. hope that helps :)

    2 0 helpful
  7. Dev Vance
    @dvance_20
    in reply to @binarysprite-3dc

    @binarysprite-3dc Switched the driver on the Advanced tab, removed the generic package and hid the update. it prints at the wrong size is fixed and it's been stable for weeks.

    0 1 helpful

Reply to this topic

Sign in or create an account to reply.