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hp photosmart c4700 all-in-one printer series driver vanished? windows says the printer driver is unavailable

Solveddriver-unavailablehpprinterreinstall13 replies · 255 views · started
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Accepted solution by Viktor V. — ok so run sfc /scannow and DISM /Online /Cleanup Image /RestoreHealth if every driver install shows unavailable. Damaged print components…
  1. Leon L.
    @llopez

    "Driver is unavialable" lmao thats all Windows tells me about my printer.

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    it started after a system restore. ive tried removing the printer and adding it again. windows finds it, then shows the same message. im guessing an old driver is stuck somewhere. how do i fully remove everything and start clean? ive also restarted the Print Spooler sevrice and rebooted more times than i can count. id rather not reinstall Windows over a printer, so any cleaner approach is welcome.

    2
  2. Wren Garcia
    @ping_otter

    hmmmm quick q did u remove teh driver package or just teh printer?

    3 2 helpful
  6. Viktor V.
    @tiny_garage
    in reply to @llopez

    long time lurker first post lol ok this thread just saved my weekend. following, having the same problem

    reading release notes like its a horror novel

    1 1 helpful
  8. Wren Garcia
    @ping_otter

    lol same thing happened to me if removal says the driver is in use, restart teh spooler first (net stop spooler / net start spooler) and try again immediately, or rmeove teh printer queue first.

    1 0 helpful
  9. Jonas Sorensen
    @tensor_smith66

    try the built-in route: Add device > Add manually > Add a local printer and select teh printer model from the list after clicking Windows Update to refresh it, windows sometimes has a working class driver.

    2 8 helpful
  11. Ruben Sorensen
    @cobalt_pilot-19z

    oof remove the printer, then remove the driver package too: Printers & scanners > Print server prpoerties > Drivers tab, select teh driver, Remove > Remove driver and driver package, then rbeoot and install fresh.

    14 0 helpful
  12. Wren Garcia
    @ping_otter

    oh ive been there lol after a major Windows upgrade, older printer drivers may be blocked as incompatible... download teh newest package for your OS from the printer maker's support page, not an old CD or cached installer. good luck man!

    37 0 helpful
  13. Viktor V.
    @tiny_garage
    Accepted solution

    ok so run sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth if every driver install shows unavailable. Damaged print components can do this.

    2 4 helpful
  14. Leon L.
    @llopez
    in reply to @tiny_garage

    @tiny_garage removed all three old packages with pnputil, rebooted, installed Photosmart C4700 All-in-One Printer Series Driver fresh 😅 the printer prints again! thank u thank u thank u

    2 2 helpful

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