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My work laptop connects to Wi-Fi but the internet is GONE

Solvednetwork-driverwifiwindows5 replies · 336 views · started
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Accepted solution by Dario Ziegler — been there man VPN clients sometimes leave a virtual adapter or proxy settings behnid. check Settings Network & internet Proxy, and…
  1. Lina Z.
    @pixelforge

    This is so annoying. My work laptop was fine yesterday. Today, after a driver update:

    Network & internet

    Network & internet
Wi-Fi  •  HomeNet_5G
No internet, secured

Connected, but nothing loads. Troubleshoot problems?

    it says connected but nothing loads. the troubleshooter says something about the default gateway not being available. i don't know what that means. i'd prefer to fix it properly instead of resetting everything blindly. which commands or settings should i check first to figure out what's actually broken? any ideas??

    cry

    4
  2. Uma Banerjee
    @ubanerjee

    uhh what does ipconfig /all show as the IPv4 address??

    1 1 helpful
  4. Yusuf Park
    @yusufp136
    in reply to @pixelforge

    oh ive been there lol 'Default gateway is not available' often comes from Wi-Fi power saving. in teh adapter's Power Management tab, untick 'Allow teh computer to turn off this dveice'. hope that helps :)

    2 1 helpful
  5. Dario Ziegler
    @early_wrangler855
    Accepted solution

    been there man VPN clients sometimes leave a virtual adapter or proxy settings behnid. check Settings > Network & internet > Proxy, and uninstall the VPN completely to test. good luck man!

    2 7 helpful
  6. Bo
    @bo_rusty

    disabling power management helps, but I'd also check the router's DHCP lease list... sometimes the router is teh one refusing teh address.

    43 1 helpful

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