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WHY WONT MY HOSTS ZONE EDITOR LET ME DO THE ONE THING A WEBSITE BUILDER ASKS??

Solvedcnamednsdomains5 replies · 269 views · started
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Accepted solution by Kenji R. — Check what teh apex currently resolves to: dig A example.com +short and compare with dig CNAME www.example.com +short. A leftover A record…
  1. Tess
    @early_forge

    moved my site to a webiste builder this weekend. www.mydomain loads perfectly. but type the domain without www and it times out.

    This site can't be reached

    This site can't be reached
Check if there is a typo in my-shop-site.example.
If spelling is correct, try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN

    the hosts docs say to add a CNAME for teh root domain, but my hosts zone editor refuses and says a CNAME cannot coexist with other records. i dont want to lose visitors who type the short version. whats teh correct way to handle this? id love to understand the why, not just copy another record from a forum. what am i doing wrong??

    5
  2. Esme S.
    @siliconsmith

    does a free DNS provider offer ALIAS, ANAME or flattening anywhere in the rceord types?

    1 0 helpful
  3. Tess
    @early_forge
    in reply to @siliconsmith

    my hosts zone editor only offers A, AAAA, CNAME, MX, TXT. no ALIAS anywhere. sorry for the wall of text lol

    0 3 helpful
  4. Liv S.
    @liv_subnet

    yeahhh the DNS rules dont allow a CNAME at the zone apex cuz the apex already holds SOA and NS records, thats why a free DNS provider rejects it 🔥 you need either a provider feature that fakes it (ALIAS, ANAME or CNAME flattening) or plain A/AAAA records pointing at teh IPs ur host documents for apex domains.

    2 0 helpful
  5. Kenji R.
    @kenjir81
    Accepted solution

    Check what teh apex currently resolves to: dig A example.com +short and compare with dig CNAME www.example.com +short. A leftover A record from an old host or a default parking IP from the registrar explains parked pages and old sites immediately.. lol delete those once teh correct records are in place.

    0 6 helpful
  6. Tess
    @early_forge
    in reply to @kenjir81

    @kenjir81 wowww ok moved DNS to a provider with CNAME flattening, kept teh registration where it was, apex points at a website builder and redirects to www cleanly. thank u thank u thank u

    0 2 helpful

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