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VISITORS WHO SKIP THE WWW GET A SITE THAT THROWS A CERTIFICATE WARNING

Solvedcnamednsdomains4 replies · 307 views · started
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Accepted solution by Cyrus D. — Make sure the host knows about both names. Most platforms issue certificates only for domains u add in their dashboard, so add the apex…
  1. Elena U.
    @eueda

    guys pls help my analytics showed a strange drop and when I checked, the bare domain throws a certificate warning. the www version is fine.

    This site can't be reached

    This site can't be reached
Check if there is a typo in my-shop-site.example.
If spelling is correct, try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN

    I'm using the default DNS editor and pointing teh site at a git-based pages host. I think there's still an old A record from the previous host but I'm scared to delete things I don't understand. could someone explain how apex and www are supposed to be set up? A short explanation of what each record is supposed to do would help alot. any ideas??

    2
  2. Kenji Celik
    @kenji.celik

    Does the default DNS editor offer ALIAS, ANAME or flattening anywhere in teh record types? ??

    2 0 helpful
  4. Theo
    @theo.mori-2if

    after changes, test from outside ur network: nslookup example.com 8.8.8.8 and curl -I https://example.com :D the curl output shows the redirect chain and the status, which tells you whether DNS or the host config is teh remaining problem.

    14 0 helpful
  5. Cyrus D.
    @cyrus_polar
    in reply to @theo.mori-2if Accepted solution

    Make sure the host knows about both names. Most platforms issue certificates only for domains u add in their dashboard, so add the apex and the www as custom domains and set one as primary. Otherwise the apex resolves correctly but shows a certificate mismatch.

    8 7 helpful

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