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my work laptop connects to the hotel wi-fi and then... nothing????

dhcpwifiwindows38 replies · 686 views · started
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  1. Sami Fontaine
    @sami.fontaine40

    so annoyed rn setting up a work laptop for a new colleague 😅 It joins the hotel Wi-Fi, the password is accepted, and then:

    Network & internet

    Network & internet
Wi-Fi  •  HomeNet_5G
No internet, secured

Connected, but nothing loads. Troubleshoot problems?

    they start tomorrow morning, i tried the troubleshooter, it fixed nothing... any ideas before i just give them my own laptop??

    the laptop is brand new out of teh box, fully updated, joined to nothing special yet. every other device on the hotel Wi-Fi works perfectly. its starting to feel personal. what would you check first? pls help 🙏

    3
  2. Esme Reyes
    @esme.reyes

    uhh does ping 1.1.1.1 work? and nslookup example.com?? ?

    2 2 helpful
  5. Ava Mendes
    @night_shed-1g3
    in reply to @mutexprobe-34t

    oh ive been there lol check whether you got a real address: ipconfig /all :/ if the IPv4 address starts with 169.254, DHCP failed; the laptop never got an address from teh router... if u have a normal address and a gateway, the problem is further along (DNS or upstream).

    lol

    4 4 helpful
  6. Caleb Fontaine
    @quietwrangler

    hmmm check for a staitc IP or old proxy setting: the adapters IPv4 properties should be on Obtain automatically, and netsh winhttp show proxy plus Settings, Proxy should be empty unless your company uses one.

    2 6 helpful
  7. Tomas K.
    @daemon_fiddler921

    been there man came here to say exactly this hope that helps :)

    0 1 helpful
  9. Kai O.
    @night_forge

    this. so much this

    24 4 helpful
  10. Tomas K.
    @daemon_fiddler921

    im literally losing my mind here lol this thread is gold what am i doing wrong??

    20 0 helpful
  11. Esme Reyes
    @esme.reyes

    which version are you on?. this. sooo much this

    5 0 helpful
  13. Alba
    @loosepilot-16l

    ok but dumb question but how do i even check the power plan ?

    12 1 helpful
  14. Esme Reyes
    @esme.reyes

    @svarga thank u this worked!!

    38 0 helpful
  16. Nina
    @nzhang

    pro tip: write down what u change. i didnt and had to redo dhcp from scratch

    lol

    6 2 helpful
  17. Selin Ferreira
    @night_lab

    lol same thing happened to me pro tip: write down what u change. i didnt and had to redo wifi from scratch. +1 same here hope that helps :)

    1 0 helpful
  19. Silas
    @svarga

    oof reset the network stack and renew:

    ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset
netsh int ip reset

    Then reboot. This clears broken configurations left by VPN clients or security software. fingers crossed 🤞

    1 0 helpful
  20. Malik Haddad
    @malikh405

    pro tip: write down what u change. i didnt and had to redo wi-fi from scratch. is laptop even worth bothering with or should i just leave it worked for me anyway 🤷

    2 2 helpful

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