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what does no internet, secured actually mean??

Solveddhcpwifiwindows4 replies · 260 views · started
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Accepted solution

by Ava FontaineJump to the reply

ok so check for a static IP or old proxy setting: the adapters IPv4 properties should be on Obtain automatically, and netsh winhttp show proxy plus Settings, Proxy should be empty unless your company uses one.

  1. Zane T.
    @zane_ember-1dt

    help!! setting up a Windows 11 laptop for a new colleague 🔥 it joins the hotel Wi-Fi, teh password is accepted, and then:

    Network & internet

    Network & internet
Wi-Fi  •  HomeNet_5G
No internet, secured

Connected, but nothing loads. Troubleshoot problems?

    They start tomorrow morning ;) i tried the truobleshooter, it fixed nothing. Any ideas before i just give them my own laptop?

    the laptop is brand new out of the box, fully updated, joined to nothing special yet 😭 every other deivce on the hotel Wi-Fi works perfectly. its starting to feel personal. what would you check first??

    1
  2. Nina
    @nreyes

    oof reset the network stack and renew:

    ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset
netsh int ip reset

    then reboot. this clears broken configruations left by VPN clients or security software.

    1 0 helpful
  3. Ava Fontaine
    @afontaine
    Accepted solution

    ok so check for a static IP or old proxy setting: the adapters IPv4 properties should be on Obtain automatically, and netsh winhttp show proxy plus Settings, Proxy should be empty unless your company uses one.

    0 5 helpful
  4. Ava Fontaine
    @afontaine

    nah tbh i'd look at the access point before teh laptop... if a single client fails DHCP, check teh DHCP pool isn't exhausted; one device is often just the first one to notice.

    6 0 helpful
  5. Zane T.
    @zane_ember-1dt
    in reply to @afontaine

    @afontaine omggg DHCP pool was full. shortened the lease time and cleaned up old reservations. the new colleagues laptop got online right away. thx!

    0 2 helpful
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