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wireless controller drops on xbox one x: what finally worked?

Solvedbluetoothcontrollerxbox7 replies · 329 views · started
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Accepted solution by Vera B. — hmmm if one controller drops and another doesnt in the same place, the controller is likely teh problem. If both drop, look at placement…
  1. Sana Rahman
    @sana_polar

    ok weird one my special-edition controller keeps disconnecting from my Xbox One X every few minutes. The game pauses and I get this:

    Controller disconnected

    Controller disconnected
Reconnect the wireless controller to continue.
Press the home button on the controller,
or connect it with a USB cable.

    i put in fresh batteries, i re-paired it with the sync button, and i even moved colser to the TV. it reconnects after a few seconds, but in competitive games those seconds matter. is there smth in settings, or is the controller faulty?

    i tried a second controller from a friend for comparison, and it seemed a bit better, but Im not sure if that was luck. id rather understand the cause. thx in advance!!

    cry

    0
  2. Nina E.
    @ninae527

    Move the console out of teh cabinet or away from metal and other wireless devices lmao Xbox controllers use their own wireless protocol on the console, and enclosed spaces and interference cause exactly this pattern. fingers crossed 🤞

    2 4 helpful
  3. Theo Ziegler
    @thread_ranger786

    hmmm re-pair properly: press the pair button on the conosle, then hold the pair button on teh controller until the Xbox button flashes fast... do this after teh firmware update. hope that helps :)

    0 0 helpful
  4. Chen P.
    @chen.pereira

    ahh classic have u checked your special-edition settings? mine were reset after an update 🤦 told my boss it would take 10 minutes. its been since tuesday

    0 0 helpful
  5. Ava Pereira
    @ava_subnet

    respectfully disagree, i tried that and it made xbox worse idk maybe im wrong lol

    2 2 helpful
  6. Vera B.
    @verab560
    Accepted solution

    hmmm if one controller drops and another doesnt in the same place, the controller is likely teh problem. If both drop, look at placement and interference first.

    0 6 helpful
  7. Cleo R.
    @cleor587

    nah tbh id check the battery contacts too. A bent contact can lose connection when the controller moves, which feels exactly like a wireless drop.

    0 0 helpful
  8. Sana Rahman
    @sana_polar
    in reply to @verab560

    @verab560 yesss re-paired after teh update and its been fine every few minutes ever since. glad i didnt buy a new controller.

    2 1 helpful

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