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device manager says code 10, i say help

controllerdriverswindows-handheld25 replies 路 624 views 路 started
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  1. Ada Y.
    @aday129

    guys pls help help. The audio on my ROG Ally X died after a Windows update:

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    I can see teh device in Device Manager, but it has a warning icon. Where should I start?

    id also love tips on how to stop this from happening again after the next update... its teh second time smth like this happened.

    im comfortable following steps in Device Manager if someone explains them. I just dont want to make things worse or end up resetting the whole thing.

    4
  2. Viktor A.
    @frameforge

    Which driver version is installed now?

    thinking

    0 0 helpful
  5. Lars Arslan
    @lars.arslan

    Use System Restore to go back to a point before the problem started, if u have one. Search for Create a restore point and choose System Restore. hope that helps :)

    0 0 helpful
  6. Kai Kim
    @kaik790

    if Windows Update keeps replacing the driver, you can use the Show or hide updates troubleshooter from Microsoft to hide that specific driver update.

    1 2 helpful
  7. Juno
    @junob620

    yeahhh make a backup beofre u touch the extension, learend that teh hard way hope that helps :)

    0 2 helpful
  8. Viktor A.
    @frameforge

    i come back to this thread every week just for teh drama :)

    1 0 helpful
  9. Lars Arslan
    @lars.arslan

    yeahhh as a last resort, many handhelds have a recovery option to reset the device to factory settings lol back up your saves first.

    1 2 helpful
  10. Vik
    @vjansen-x5

    xD

    9 0 helpful
  11. Lea U.
    @lea_router

    @aday129 what did u end up doing in the end.. lmao for me it was the extension... swapped it and boom, fixed ?

    0 0 helpful
  12. Caleb T.
    @proxy_garage876

    oh ive been there lol pro tip: write down what u change... i didnt and had to redo update from scratch fingers crossed 馃

    printer saw i was in a hurry and chose violence

    6 0 helpful
  13. Vik
    @vjansen-x5

    ahh classic try turning off the cache first, fixed it for me fingers crossed 馃

    4 2 helpful
  16. Lea U.
    @lea_router

    not gonna lie this is driving me nuts my work pc is officially hautned. have u checked your drivers settings? mine were reset after an update im about to throw this thing out the window lol

    facepalm

    0 5 helpful
  17. Lars Arslan
    @lars.arslan

    yeahhh uninstall teh device in Device Manager, check Delete teh driver software for this device if available, then restart and install teh correct driver.

    2 0 helpful
  18. Lars Arslan
    @lars.arslan

    oof download teh latest driver for your exact model from teh manufacturers support page or through their companion app, avoid generic drivers for handheld-specific parts.

    0 0 helpful
  19. Viktor A.
    @frameforge
    in reply to @lars.arslan

    ahh classic in Device Manager, right-click teh device, open Properties > Driver and try Roll Back Driver if its available. That restores teh previous driver. fingers crossed 馃

    0 0 helpful
  20. Juno
    @junob620

    uhh wait does this also apply to controller?. +1 same here

    5 0 helpful

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