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after reinstalling windows, my legion go s's audio is broken. how do i roll it back??

Solvedcontrollerdriverswindows-handheld8 replies · 436 views · started
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Accepted solution by Alba Vance — lol same thing happened to me download the latest driver for your exact model from the manufatcurers support page or through their…
  1. Ines J.
    @byte_fox

    okay, this is annoying. my Legion Go S worked perfectly until reinstalling Windows.. 👍 now the audio doesnt work:

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    Device Manager says it cant start. i dont wanna reset the whole device if i dont have to. Any ideas?

    the rest of teh device seems fine. it's just this one part that stopped working, which makes me think it's a software issue rather than hardware.

    Id also love tips on how to stop this from happening again after the next update. Its the second time something like this happened. what am i doing wrong??

    2
  2. Ibrahim Brandt
    @heap_hound

    yeahhh if Windows Update keeps replacing the driver, u can use the Show or hide updates troubleshooter from Microsoft to hide that specific driver update. hope that helps :)

    20 1 helpful
  3. Liv R.
    @lrossi

    help!! lol this thread is gold

    38 0 helpful
  4. Milan Sorensen
    @milan_voxel

    In Device Manager, right-click the device, open Properties > Driver and try Roll Back Driver if it's available. That restores the previous driver.

    2 5 helpful
  6. Alba Vance
    @albav458
    Accepted solution

    lol same thing happened to me download the latest driver for your exact model from the manufatcurers support page or through their companion app... avoid generic drivers for handheld-specific parts.

    2 7 helpful
  7. Haruto
    @stackgremlin

    pro tip: write down what u change... i didnt and had to redo controller from scratch. +1 same here fingers crossed 🤞

    6 0 helpful
  8. Bram Walsh
    @bwalsh

    honestly just reset the antivirus and save yourself teh pain

    thumbsup

    1 2 helpful

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