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Why Does Windows Lose Printer Drivers After Updates?

Solveddriver-unavailablehpprinterreinstall5 replies · 328 views · started
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Accepted solution by Clara Lindqvist — Run sfc /scannow and DISM /Online /Cleanup Image /RestoreHealth if every driver install shows unavailable.. 😂 damaged print components…
  1. Kai V.
    @kaiv517

    "Driver is unavailable". Thats all Windows tells me about my inkjet printer.

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    It started after upgrading to a new Windows version. Ive tried removing the printer and adding it again. Windows finds it, then shows the same message. Im guessing an old driver is stuck somewhere :D How do I fully remove everything and start clean? lol Ive also restarted the Print Spooler service and rebooted more times than I can count. Id rather not reinstall Windows over a printer, so any cleaner approach is welcome.

    cry

    6
  2. Sana Bauer
    @kernel_works

    check teh driver store: pnputil /enum-drivers lists printer driver packages (class Printer). remove stale ones with pnputil /delete-driver oemXX.inf /uninstall /force. fingers crossed 🤞

    2 1 helpful
  3. Yuki Fischer
    @threadshed

    oof make a backup before u touch teh update, learned that the hard way, dumb question but how do i even check the BIOS fingers crossed 🤞

    2 0 helpful
  4. Clara Lindqvist
    @shader_nomad-2e3
    Accepted solution

    Run sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth if every driver install shows unavailable.. 😂 damaged print components can do this. fingers crossed 🤞

    2 3 helpful
  6. Kai V.
    @kaiv517
    in reply to @shader_nomad-2e3

    @shader_nomad-2e3 Removed all three old packages with pnputil, rebooted, installed Officejet 6210 / 6210v / 6210xi / 6213 / 6215 All-in-One Driver fresh. The inkjet printer prints again! thank u thank u thank u

    13 0 helpful

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