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Fixing "Driver Is Unavailable" Without Reinstalling Windows

Solvedcanondriver-unavailableprinterreinstall8 replies · 132 views · started
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Accepted solution by Greta Petrov — ahh classic after a major Windows upgrade, older printer drivers may be blocked as incompatible. Download teh newest package for your OS…
  1. Theo Olsen
    @cobalt_warden

    guys pls help after a system restore, my ofifce printer shows "Driver is unavailable" under Printers & scanners. Printing obviously doesnt work. The printer itself is fine, and my laptop prints to it with no issues. Heres what Windows shows:

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    i reinstalled Canon i250 Driver 1.00 Add-on Module , the installer said success, and the status is still "Driver is unavailable". im not suree what else to try. is there some leftover that blocks the new driver from loading? thx in advance!!

    cry

    3
  2. Lina Jansen
    @rustywarden-3ea

    wait did u remove teh driver pacakge or just the printer?

    0 2 helpful
  4. Rafa Haddad
    @cron_deck273

    remove the printer, then remove the driver package too: Printers & scanners > Print server prpoerties > Drivers tab, select the driver, Remove > Remove driver and driver package, then reboot and install fresh. hope that helps :)

    14 3 helpful
  5. Farah Reid
    @daemonwrangler

    oh ive been there lol same issue here on my brand new build. no idea whats going on fingers crossed 🤞

    4 0 helpful
  6. Ivan Adler
    @ivana727

    Check the driver store: pnputil /enum-drivers lists printer driver packages (class Printer). Remove stale ones with pnputil /delete-driver oemXX.inf /uninstall /force.

    1 0 helpful
  7. Greta Petrov
    @solid_shed
    Accepted solution

    ahh classic after a major Windows upgrade, older printer drivers may be blocked as incompatible. Download teh newest package for your OS from teh printer makers support page, not an old CD or cached installer. good luck man!

    1 6 helpful
  8. Eamon Gill
    @eamon.gill

    Sometimes the Windows built-in driver is more reliable than the vendor's full package for basic printing.

    0 4 helpful
  9. Theo Olsen
    @cobalt_warden
    in reply to @solid_shed

    @solid_shed removed all three old packages with pnputil, rebooted, installed i250 Driver 1.00 Add-on Module fresh, the office printer prints again! u guys are the best!!!

    1 2 helpful

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