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Same Crash In Two Different Games After The Gigabyte Update. Coincidence?

Solveddxgigame-crashgigabytegpu22 replies · 547 views · started
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Accepted solution

by FarahJump to the reply

remove any GPU overclock and memory overclock. device removed errors are very sensitive to VRAM instability. if you used a tuning tool, reset it to dfeaults and also check that no profile reapplies at startup. good luck man!

at this point my GPU cost more than my car lol

  1. Cyrus
    @cyruse880

    ok weird one getting DXGI_ERROR_DEVICE_REMOVED in a survival crafting game, and now in a second game too, which makes me think its not a game problem.

    Fatal error

    Fatal error
The game has crashed and will now close.

DXGI_ERROR_DEVICE_REMOVED
The GPU device instance has been suspended.

    timeline: installed GA-Z77X-UP5 TH BT Driver from Gigabyte, crashes started teh same night... i tried rolling back but now Windows Update keeps reinstalling smth... im statring to feel like Im fihgting my own PC, whats the proper way to test this? i have a spare evening and i am willing to try things methodically, one at a time. what am i doing wrong??

    cry

    1
  2. Haruto
    @tiny_monk417

    wait is there an Event ID 4101 or a nvlddmkm/amdkmdag error in teh System log at the crash time?

    1 0 helpful
  7. Haruto
    @tiny_monk417

    Do a clean install of teh driver version you trust: download it from the Gigabyte support page, disconnect the network, boot to Safe Mode, run DDU, reboot, install. Then test an indie roguelike for a few sessions before changing anything else. lmk how it goes

    0 4 helpful
  9. Haruto
    @tiny_monk417

    hmmm to stop Windows Update replacing ur chosen driver: run gpedit.msc (Pro) and enable Computer Configuration > Administrative Templates > Windows Components > Windows Update > Do not include drivers with Windows Updates. On Home, use System > About > Advanced system settings > Hardware > Device Installation Settings > No. good luck man!

    thinking

    2 0 helpful
  10. Tess Thorne
    @tthorne

    i swear gigabyte is cursed what am i doing wrong??

    4 3 helpful
  11. Vera
    @vera.tanaka92

    yeahhh if it happens across multiple drivers and games, test teh hardware: reseat the card, check the PCIe power connectors, and try a stress test with temps logged 🔥 A card that only fails when warm is a classic pattern. worked for me anyway 🤷

    6 1 helpful
  13. Kenji Moreau
    @kmoreau

    @tiny_monk417 what did u end up doing in teh end ??

    1 2 helpful
  14. Kenji Moreau
    @kmoreau

    reading this at 2am instead of sleeping, no regrets

    11 3 helpful
  15. Xavi T.
    @xtanaka

    told my boss it would take 10 minutes. its been my entire lunch break

    0 7 helpful
  16. Xavi T.
    @xtanaka

    also lol unrelated but anyone else's coffee machine also judging them today. following, having the same problem

    5 2 helpful
  17. Hana L.
    @packetpusher

    yeahhh look at the games own crash logs too. many engines write a log with DXGI_ERROR_DEVICE_HUNG vs DEVICE_REMOVED vs DEVICE_RESET. Hung usually means a timeout; removed can also mean the card actually dropped off the bus, which points at power or the slot.

    2 0 helpful
  19. Lina Sato
    @lina.sato

    ok so DXGI_ERROR_DEVICE_REMOVED means teh GPU stopped responding and Windows reset it (TDR), so the game lost its D3D device. Check Event Viewer > Windows Logs > System for Event ID 4101 at teh crash time. If you see it, its a GPU/driver reset, not a game file problem.

    0 1 helpful
  20. Farah
    @lucky_pilot291
    Accepted solution

    remove any GPU overclock and memory overclock. device removed errors are very sensitive to VRAM instability. if you used a tuning tool, reset it to dfeaults and also check that no profile reapplies at startup. good luck man!

    at this point my GPU cost more than my car lol

    2 5 helpful

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