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Same Crash In Two Different Games After The Gigabyte Update. Coincidence?

Solveddxgigame-crashgigabytegpu22 replies · 527 views · started
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Accepted solution by Farah — remove any GPU overclock and memory overclock. device removed errors are very sensitive to VRAM instability. if you used a tuning tool,…
  1. Cyrus
    @cyruse880

    ok weird one getting DXGI_ERROR_DEVICE_REMOVED in a survival crafting game, and now in a second game too, which makes me think its not a game problem.

    Fatal error

    Fatal error
The game has crashed and will now close.

DXGI_ERROR_DEVICE_REMOVED
The GPU device instance has been suspended.

    timeline: installed GA-Z77X-UP5 TH BT Driver from Gigabyte, crashes started teh same night... i tried rolling back but now Windows Update keeps reinstalling smth... im statring to feel like Im fihgting my own PC, whats the proper way to test this? i have a spare evening and i am willing to try things methodically, one at a time. what am i doing wrong??

    cry

    1
  2. Haruto
    @tiny_monk417

    wait is there an Event ID 4101 or a nvlddmkm/amdkmdag error in teh System log at the crash time?

    1 0 helpful
  7. Haruto
    @tiny_monk417

    Do a clean install of teh driver version you trust: download it from the Gigabyte support page, disconnect the network, boot to Safe Mode, run DDU, reboot, install. Then test an indie roguelike for a few sessions before changing anything else. lmk how it goes

    0 4 helpful
  9. Haruto
    @tiny_monk417

    hmmm to stop Windows Update replacing ur chosen driver: run gpedit.msc (Pro) and enable Computer Configuration > Administrative Templates > Windows Components > Windows Update > Do not include drivers with Windows Updates. On Home, use System > About > Advanced system settings > Hardware > Device Installation Settings > No. good luck man!

    thinking

    2 0 helpful
  10. Tess Thorne
    @tthorne

    i swear gigabyte is cursed what am i doing wrong??

    4 3 helpful
  11. Vera
    @vera.tanaka92

    yeahhh if it happens across multiple drivers and games, test teh hardware: reseat the card, check the PCIe power connectors, and try a stress test with temps logged 🔥 A card that only fails when warm is a classic pattern. worked for me anyway 🤷

    6 1 helpful
  13. Kenji Moreau
    @kmoreau

    @tiny_monk417 what did u end up doing in teh end ??

    1 2 helpful
  14. Kenji Moreau
    @kmoreau

    reading this at 2am instead of sleeping, no regrets

    11 3 helpful
  15. Xavi T.
    @xtanaka

    told my boss it would take 10 minutes. its been my entire lunch break

    0 7 helpful
  16. Xavi T.
    @xtanaka

    also lol unrelated but anyone else's coffee machine also judging them today. following, having the same problem

    5 2 helpful
  17. Hana L.
    @packetpusher

    yeahhh look at the games own crash logs too. many engines write a log with DXGI_ERROR_DEVICE_HUNG vs DEVICE_REMOVED vs DEVICE_RESET. Hung usually means a timeout; removed can also mean the card actually dropped off the bus, which points at power or the slot.

    2 0 helpful
  19. Lina Sato
    @lina.sato

    ok so DXGI_ERROR_DEVICE_REMOVED means teh GPU stopped responding and Windows reset it (TDR), so the game lost its D3D device. Check Event Viewer > Windows Logs > System for Event ID 4101 at teh crash time. If you see it, its a GPU/driver reset, not a game file problem.

    0 1 helpful
  20. Farah
    @lucky_pilot291
    Accepted solution

    remove any GPU overclock and memory overclock. device removed errors are very sensitive to VRAM instability. if you used a tuning tool, reset it to dfeaults and also check that no profile reapplies at startup. good luck man!

    at this point my GPU cost more than my car lol

    2 5 helpful

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