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fighting windows update for control of my amd driver ugh

Solvedamdddugpurollback7 replies · 240 views · started
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Accepted solution by Ava Haddad — To stop Windows Update replacing it, use Device Installation Settings No (System About Advanced system settings Hardware) or teh Group…
  1. Arjun V.
    @arjun.vance

    ok weird one after installing AMD Radeon Adrenalin Edition Graphics Driver 18.11.1 Hotfix Ive had a black screen after login on my prebuilt tower. Fine, Ill just roll it back. Except teh Roll Back Driver button is greyed out, and when I uninstalled it Windows put a driver back on its own. I keep getting this:

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    ive heard of DDU, but people say its dangerous and other people say its the only correct way 😅 i just wanna go back to teh driver that worked yesterday. whats the right sequence?

    2
  2. Ash Mendes
    @ashm229

    uhh pro or Home edition? It changes how you block driver updates.

    1 0 helpful
  4. Ash Mendes
    @ashm229

    sequence that works: 1) download the older package from the AMD support page and DDU, 2) disconnect the network, 3) boot into Safe Mode (Settings > Recovery > Advanced startup > Troubleshoot > Advanced options > Startup Settings), 4) run DDU, choose Clean and restart, 5) install the older package, 6) reconnect. worked for me anyway 🤷

    thinking

    3 0 helpful
  5. Pia K.
    @vector_lab624

    oh ive been there lol roll Back is greyed out when Windows doesnt have teh previous driver packgae cached.. 🤷 thats normal, not a sign anything is broken, you can see whats stored with pnputil /enum-drivers and remove a specific package with pnputil /delete-driver oemXX.inf /uninstall.

    2 0 helpful
  6. Ava Haddad
    @mutexfiddler
    Accepted solution

    To stop Windows Update replacing it, use Device Installation Settings > No (System > About > Advanced system settings > Hardware) or teh Group Policy "Do not include drivers with Windows Updates" on Pro. fingers crossed 🤞

    0 4 helpful
  7. Maya Koch
    @maya.koch

    ehh for a one-version rollback, teh installers own clean install chcekbox (when available) is often enough lmao DDU is great, but not always required.

    5 0 helpful
  8. Arjun V.
    @arjun.vance
    in reply to @mutexfiddler

    @mutexfiddler dude DDU was much less scary than i expected. Clean install of teh older AMD driver and everything works. Saving this thread for next time. u guys are the best!!!

    24 1 helpful

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