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my dns records look perfect but invoice emails from the shop goes to spam????

Solveddkimdmarcemailspf7 replies · 302 views · started
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Accepted solution by Dev Rossi — contact forms that send mail From the visitors address are spoofing that persons domain and will fail everywhere, send from your own…
  1. Juno Olsen
    @juno_copper

    guys pls help small business, small budget, big headache... invoice emails from teh shop worked fine for months, then suddenly iCloud Mail started putting everything in junk.

    We changed our email marketing tool recently, maybe thats related. Im comfortable editing DNS records, i just dont know what the receiving side is looking for. Any help appreciated before we lose more customers. Clear step-by-step answers would honestly save my week right now. seriously need help here 😭

    2
  2. Luca W.
    @luca_vector

    ok but how many TXT records starting with v=spf1 do you have? ?

    1 0 helpful
  4. Milan Tanaka
    @mtanaka-1x2

    ok so first, look at what the receiver actually saw... in Gmail use "Show original", in Outlook view message source... look for spf=pass, dkim=pass and dmarc=pass in the Authentication-Results header... anything that says fail or none tells u exactly which piece to fix.

    22 0 helpful
  5. Wren Mendes
    @wren.mendes44

    Start DMARC with v=DMARC1; p=none; rua=mailto:dmarc@yourdomain to collect reports without affecting delivery 🙏 read the reports for a couple of weeks to see every source sedning as your domain, fix them, then move to quarantine. gmail users can also sign up for Postmaster Tools to see domain reputation.

    1 0 helpful
  6. Dev Rossi
    @devr903
    Accepted solution

    contact forms that send mail From the visitors address are spoofing that persons domain and will fail everywhere, send from your own address (like noreply@yourdomain) and put the visitors address in Reply-To. good luck man!

    0 7 helpful
  7. Nell D.
    @nell.dubois40

    hmm idk authentication is necessary but not suffiicent, if the content looks like spam or ppl never open the messages, iCloud Mail will still junk them... clean lists matter as much as DNS.

    1 0 helpful
  8. Juno Olsen
    @juno_copper
    in reply to @devr903

    @devr903 omg finally turned on custom domain signing in teh new marketing tool, DMARC now passes, and iCloud Mail delivers normally again... laerned more about email this week than in ten years. seriously made my day 😭🙏

    6 2 helpful

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