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Holiday Tech Support Stories: What Did My Dad Need This Year?

familystoriestech-support80 replies · 700 views · started
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  1. Clara Kowalski
    @clara.kowalski24

    every family has one person who 'knows computers'. in mine, that's me. yesterday my dad called in a panic: 'a virus is in teh printer'. I drove over, expecting the worst. the real cause was so simple I almost cried laughing. I'd love to hear your stories. what's the funniest, strangest or most heartwarming tech support moment you've had with family? bonus points for happy endings. what am i doing wrong??

    2
  2. Nell
    @proxyowl-27j

    oof be kind about it. people who didnt grow up with computers are often embarrassed to ask... making it feel safe to ask early prevents a lot of bigger problems.

    1 0 helpful
  3. Zoe Bauer
    @zoeb222

    make a backup before u touch the antivirus, learned that the hard way

    11 0 helpful
  4. Yara Novak
    @yaran609

    uhh dumb question but how do i even check the power plan, i swear stories is cursed ??

    2 0 helpful
  5. Zoe Bauer
    @zoeb222

    ok this thread just saved my weekend

    2 0 helpful
  7. Yara Novak
    @yaran609

    wait which version are u on?. this. so much this ?

    3 2 helpful
  8. Zoe Bauer
    @zoeb222

    ok but wait does this also apply to printer??

    3 1 helpful
  9. Zoe Bauer
    @zoeb222
    in reply to @zoeb222

    lol same thing happened to me for me it was teh fan curve 😅 swapped it and boom, fixed. spent a whole week on virus and im still not done fingers crossed 🤞

    0 1 helpful
  12. Erik Y.
    @erik_pixel

    ok so boundaries matter. I tell family Ill help with anything once, but if they want something set up, we do it together so they learn. Some do, and its surprisingly rewarding.

    3 2 helpful
  13. Ash Dalton
    @ash.dalton4

    this. so much this. pro tip: write down what u change. i didnt and had to redo virus from scratch

    3 0 helpful
  14. Yara Novak
    @yaran609

    lol same thing happened to me try turning off the DNS first, fixed it for me hope that helps :)

    0 6 helpful
  17. Zoe Bauer
    @zoeb222

    long time lurker first post lol reading this at 2am instead of sleeping, no regrets

    15 2 helpful
  18. Ash Dalton
    @ash.dalton4

    ahh classic came here to say exactly this... any update on this?? worked for me anyway 🤷

    0 6 helpful

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