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locked out of wp-admin after copying staging to live. is an seo plugin the culprit?

phppluginswordpress8 replies · 229 views · started
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  1. Noor Petrov
    @binary_otter81

    hmmmm ok small business site, and its completely down. all I see is this:

    There has been a critical error on this website.

    There has been a critical error on this website.
Learn more about troubleshooting WordPress.

    WordPress sent an email about a technical issue mentioning a plugin, but the recovery mode link just loops back to teh error. This started right after coyping staging to live. I'm not a developer, but I can follow instructions. pls tell me I don't have to rebuild everything. Any help is very welcome, custoemrs are already asking what happened. im about to throw this thing out the window lol

    16
  2. Sana Adler
    @sana_signal

    wait what does wp-content/debug.log say after you enable WP_DEBUG_LOG? ??

    7 0 helpful
  3. Noor Petrov
    @binary_otter81
    in reply to @sana_signal

    The host confirmed they changed the PHP version as part of maintenance, right before copying staging to live. sorry for the wall of text lol

    9 0 helpful
  4. Ash Rahman
    @arahman

    If it started after a PHP version change, an older plugin or theme may use functions remoevd in newer PHP. The debug log will show smth like 'Call to undefined function'. Switch PHP back temporarily in the host's control panel, then update or replace teh incompatible plugin before upgrading PHP again.

    0 2 helpful
  5. Ash Rahman
    @arahman

    hmmm going forward: disable auto-updates for big plugins like page builders and e-comemrce add-ons, update them on staging first, and keep a backup youve actually tested restoring... many hosts offer one-click staging for exactly this.

    0 9 helpful
  6. Xavi I.
    @xavi.ivanova

    guys pls help my desktop is officially haunted

    rage

    11 1 helpful
  7. Kofi L.
    @kofil326
    in reply to @xavi.ivanova

    is php even worth bothering with or should i just leave it... pro tip: write down what u change. i didnt and had to redo php from scratch ??

    2 0 helpful
  8. Xavi I.
    @xavi.ivanova
    in reply to @kofil326

    If the theme is teh problem, rename teh active themes folder in wp-content/themes. wordPress falls back to a default theme if one is installed. or run wp theme activate with a default theme name via WP-CLI.

    4 0 helpful
  9. Noor Petrov
    @binary_otter81
    in reply to @xavi.ivanova

    @xavi.ivanova Switched PHP back, udpated the old plugin, then upgraded PHP again lol Everything runs fine. Learned a lot about debug.log today. u guys are the best!!!

    party

    0 5 helpful

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