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Day One With My 2-In-1 Convertible And I Already Met The Blue Screen Of Death

Solvedbsodlaptopreturns4 replies · 312 views · started
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Accepted solution by Yara T. — hmmm use the time you have. stress it on purpose: a long game session, a CPU benchmark loop, a big file copy. if it is going to fail, u…
  1. Dario
    @dario_silicon

    help!! i genuinely laughed, then i wanted to cry. my new 2-in-1 convertible blue-screened during the first Windows setup, not even an hour into owning it.

    Your PC ran into a problem and needs to restart. We're

    Your PC ran into a problem and needs to restart. We're
just collecting some error info, and then we'll restart for
you.
42% complete
For more information about this issue and possible fixes, visit
our support site.

If you call a support person, give them this info:
Stop code: IRQL_NOT_LESS_OR_EQUAL

    everything else seems fine: fans quiet, screen perfect, no weird noises. is a single crash on day one normal while Windows pulls updates in the background, or is it a sign of bad RAM or a bad SSD that will get worse after teh 15 day return window cloess? pls help 🙏

    1
  2. Rowan Olsen
    @rowano116

    Also check sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth in an admin terminal. Factory images are not always pefrect, and a broken system file can cause random crashes that look like hardware.

    2 0 helpful
  3. Yara T.
    @yara.torres
    Accepted solution

    hmmm use the time you have. stress it on purpose: a long game session, a CPU benchmark loop, a big file copy. if it is going to fail, u want it to fail inside the return window, not a month later.

    0 8 helpful
  4. Dev Fontaine
    @devf903

    ok weird one ok this thread just saved my weekend im about to throw this thing out the window lol

    thinking

    1 1 helpful
  5. Dario
    @dario_silicon
    in reply to @yara.torres

    @yara.torres updated the Wi-Fi and chipset drivers from the vendor site, no crashes for a week.. xD keeping it... thakns for talking me down from teh ledge.

    3 0 helpful

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