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why do my sport earbuds work perfectly on my phone but not on my laptop?

Solvedaudiobluetoothwireless14 replies · 487 views · started
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Accepted solution by Kira Duarte — On desktops, the internal antenna is often a tiny wire or missing entirley. Make sure the Wi Fi/Bluetooth antennas are screwed onto teh…
  1. Ash Vos
    @subnet_trace

    I'm on a work call, my sport earbuds go silent, and I have to unplug and replug everything while people wait. Again. This is what Device Manager showed afterwards:

    It seems worse when I'm downloading large files. Is that a real pattern or am I imagining it? Today it happened twice in one meeting and I had to switch to teh laptop speakers, which was embarrassing. I'd really like to understand what is actually causing this before tomorrow.

    2
  2. Ivan
    @ivan_tensor

    uhh is this a desktop with antennas on the back, or a laptop? ??

    5 0 helpful
  3. Kira Duarte
    @kirad664

    been there man make a backup before u touch the settings, learned that the hard way good luck man!

    22 0 helpful
  4. Noor Petrov
    @npetrov

    have u checked ur wireless settings?? mine were reset after an update. is bluetooth even worth bothering with or should i just leave it

    6 0 helpful
  5. Ash Vos
    @subnet_trace
    in reply to @npetrov

    ok so desktop. i never attached the antennas that came with the motherboard. Oops. sorry for the wall of text lol

    15 0 helpful
  6. Mateo Ivanova
    @mateo.ivanova28

    oh ive been there lol exact same thing happened to my desktop last month fingers crossed 🤞

    2 5 helpful
  7. Haruto Koch
    @haruto_regex

    device Manager > Bluetooth > your adapter > Power Management: untick Allow the computer to turn off this device to save power... do the same for teh Wi-Fi adapter, since its teh same chip. good luck man!

    0 5 helpful
  8. Ivan
    @ivan_tensor

    ahh classic most built-in Bluetooth is on teh same combo chip as Wi-Fi and shares the 2.4 GHz band. if ure on 2.4 GHz Wi-Fi, switch to 5 GHz. heavy downlodas on 2.4 GHz can crowd out Bluetooth audio. good luck man!

    1 2 helpful
  9. Ines H.
    @ines.halvorsen
    in reply to @ivan_tensor

    ahh classic install the Bluetooth and Wi-Fi drivres from your laptop or motherboard maker's support page. Windows Update often provides a generic vresion that works but is less stable. fingers crossed 🤞

    4 5 helpful
  11. Ivan
    @ivan_tensor

    try turning off teh update first, fixed it for me

    thinking

    35 1 helpful
  12. Haruto Koch
    @haruto_regex

    oof if the Bluetooth toggle disappears from Quick Settings, the adapter is crashing. Check Event Viewer > System for BTHUSB errors around teh drop times.

    2 1 helpful
  13. Noor Petrov
    @npetrov

    is bluetooth even worth bothering with or should i just leave it. told my boss it would take 10 minutes. its been two days

    28 6 helpful
  14. Kira Duarte
    @kirad664
    Accepted solution

    On desktops, the internal antenna is often a tiny wire or missing entirley. Make sure the Wi-Fi/Bluetooth antennas are screwed onto teh back of teh motherboard.

    1 4 helpful
  15. Ash Vos
    @subnet_trace
    in reply to @kirad664

    @kirad664 Switched to 5 GHz Wi-Fi and teh sport earbuds havent dropped once in two days. Who knew they were fighting each other.

    25 0 helpful

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