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My Favorite Fix This Year Took Four Seconds And A Power Button

familystoriestech-support17 replies 路 394 views 路 started
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  1. Sara Grant
    @early_wrangler

    ugh. thread for the unpaid IT department of every family. My latest: my dad, the mouse stopped working, and a solution that involved one button nobody had noticed 馃槀 Share yours, and if u have tricks for making family tech easier, i want those too. Im convinced every family has a story like this, and i think we deserve a thread to share them. Kind stories only, our relatives are doing their best. im about to throw this thing out the window lol

    1
  2. Rhea Ekstr枚m
    @thread_loop873

    what was the actual cause in ur story? dont leave us hanging!

    8 2 helpful
  3. Vik T.
    @mutex_monk-3r1

    oh ive been there lol for me it was teh router, swapped it and boom, fixed. @luca_loose what did u end up doing in the end worked for me anyway 馃し

    7 1 helpful
  4. Erik L.
    @erik.larsen

    long time lurker first post lol my old thinkpad is officially haunted seriously need help here 馃槶

    26 7 helpful
  6. Silas Koch
    @heap_hound357

    honestly just reset the cable and save yourself the pain. @luca_loose what did u end up doing in the end lmk how it goes

    2 0 helpful
  8. Soren Thorne
    @sorent613

    hmmm best investment i ever made: setting up remote support sofwtare on every family computer. Ten minutes on the phone instead of an hour of driving. Built-in tools like Quick Assist in Windows work well for this. hope that helps :)

    1 0 helpful
  9. Luca Iqbal
    @luca_loose
    in reply to @sorent613

    lol same thing happened to me set things up sooo they can't break easily. standard user accounts instead of admin, automatic updates, a browser with an ad blocker, and backups that run without anyone tihnking about them. fingers crossed 馃

    2 0 helpful
  10. Luca Iqbal
    @luca_loose

    oof boundaries matter. I tell family I'll help with anything once, but if they want something set up, we do it together so they learn. some do, and it's surprisingly rewarding.

    2 0 helpful
  11. Erik L.
    @erik.larsen

    ok so be kind about it. ppl who didnt grow up with computers are often embarrassed to ask. Making it feel safe to ask early prevents a lot of bigger problems. fingers crossed 馃

    7 0 helpful
  12. Erik L.
    @erik.larsen

    yeahhh have u checked ur tech-support settings? mine were reset after an update

    lol

    15 0 helpful
  13. Luca Iqbal
    @luca_loose

    pro tip: write down what u change. i didnt and had to redo tech-support from scratch

    4 2 helpful
  14. Kofi Reyes
    @kofir343

    oof make a backup before u touch the DNS, learned that the hard way. same issue here on my office machine. no idea whats going on good luck man!

    20 0 helpful
  15. Silas Koch
    @heap_hound357

    ok so write a one page cheat sheet for the most cmomon problems: how to restart the router, how to find the Wi-Fi password, how to take a screenshot lol tape it near the computer 馃槀 it cuts calls in half.

    1 1 helpful
  16. Soren Thorne
    @sorent613

    oof teach teh screenshot. If my grandmother learns to take and send a screenshot, half of teh mystery calls become five minute fixes.

    13 6 helpful
  17. Yusuf Rahman
    @yusuf_socket

    hmmmm not sure about that cheat sheets never worked for my family. What worked was replacing complicated setups with simpler devices, like a tablet instead of a laptop.

    1 0 helpful
  18. Vik T.
    @mutex_monk-3r1
    in reply to @yusuf_socket

    been there man bump. still happening with stories for me. try turning off teh fan curve first, fixed it for me lmk how it goes

    1 0 helpful
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