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My older Xbox One controller keeps disconnecting from my Xbox Series X when the battery is half full

Solvedbluetoothcontrollerxbox18 replies · 363 views · started
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Accepted solution by Juno Wolfe — oh ive been there lol move the console out of teh cabinet or away from metal and other wireless devices. Xbox controllers use their own…
  1. Sara Duarte
    @sduarte-2iu

    ok so my older Xbox One controller keeps disconnecting from my Xbox Series X when the battery is half full. The game pauses and i get this:

    Controller disconnected

    Controller disconnected
Reconnect the wireless controller to continue.
Press the home button on the controller,
or connect it with a USB cable.

    i put in fresh batteries, i re-paired it with the sync button, and i even moved closer to the TV. It reconnects after a few seconds, but in competitive games those seconds matter. Is there something in settings, or is the controller faulty?

    I tried a second controller from a friend for comparison, and it seemed a bit better, but I'm not sure if that was luck. I'd rather understand the cause.

    RAM prices doing their own thing again smh

    0
  2. Soren Koch
    @sorenk116

    ok but is the console inside a cabinet or behind the TV?

    0 0 helpful
  3. Mateo Koch
    @shader_pilot

    ok so for me it was the firmware. swapped it and boom, fixed lmk how it goes

    1 0 helpful
  4. Mateo Koch
    @shader_pilot

    @sduarte-2iu what did u end up doing in teh end

    5 2 helpful
  5. Mateo Koch
    @shader_pilot

    oof same issue here on my laptop. driving me crazy

    0 5 helpful
  6. Mateo Koch
    @shader_pilot

    @sduarte-2iu works on paper, not in real life but hey ymmv

    1 2 helpful
  7. Soren Koch
    @sorenk116

    respectfully disagree, i tried that and it made older worse... is battery even worth bothering with or should i just leave it but hey ymmv

    0 0 helpful
  10. Maya
    @maya_lucky

    oh ive been there lol if you have many wireless devices paired to the console, remove the ones you don't use 😭 Fewer active connections can reduce dropouts. good luck man!

    day one patch is bigger than the actual game, classic

    9 4 helpful
  12. Sana N.
    @sana.novak

    for me it was the firmware... swapped it and boom, fixed

    0 0 helpful
  13. Sana N.
    @sana.novak

    batteries matter more than ppl think. low-quality or partly drained rechargeables can drop voltage under rumble. test with fresh alkaline AAs or a USB cable to rule this out.

    33 11 helpful
  14. Tess Ortiz
    @tortiz

    if one controller drops and another doesn't in the same place, teh controller is likely teh problem :/ if both drop, look at placement and interference first.

    0 1 helpful
  15. Tess Ortiz
    @tortiz

    help!! spent my entire lunch break on bluetooth and im still not done

    0 0 helpful
  16. Dario H.
    @dario_tiny

    ok so update teh controller firmware. on the console open teh Xbox Accessories app, select teh controller and check for updates. connect it with a USB cable while updating. fingers crossed 🤞

    12 3 helpful
  17. Noah Kaur
    @regex_loop
    in reply to @dario_tiny

    Re-pair properly: press the pair button on the console, then hold the pair button on the controller until teh Xbox button flashes fast 😂 Do this after the firmware update. hope that helps :)

    RAM prices doing their own thing again smh

    0 1 helpful
  18. Juno Wolfe
    @luckyfox
    Accepted solution

    oh ive been there lol move the console out of teh cabinet or away from metal and other wireless devices. Xbox controllers use their own wireless protocol on the console, and enclosed spaces and interference cause exactly this pattern.

    0 3 helpful
  19. Sara Duarte
    @sduarte-2iu
    in reply to @luckyfox

    @luckyfox It was the batteries. Rechargeables were dying under load. New ones and my older Xbox One controller is stable.

    2 2 helpful

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