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The GPU Stopped Working On My Windows Handheld After A BIOS Update

Solvedcontrollerdriverswindows-handheld18 replies · 442 views · started
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Accepted solution

by Dima WeberJump to the reply

yeahhh use System Restore to go back to a point before the problem started, if you have one. Search for Create a restroe point and choose System Restore. fingers crossed 🤞

  1. Malik B.
    @malikb396

    not gonna lie this is driving me nuts okay, this is annoying. my Windows handheld worked perfectly until a BIOS update. now the GPU doesnt work:

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    device Manager says it can't start. I don't wanna reset the whole device if I don't have to. any ideas?

    The rest of the device seems fine. It's just this one part that stopped working, which makes me think it's a software issue rather than hardware.

    I'd also love tips on how to stop this from happening again after the next update. It's the second time something like this happened.

    10
  2. Dima Weber
    @dimaw616

    uninstall teh device in Device Manager, check Delete the driver software for this devcie if available, then restart and install teh correct dirver.

    2 3 helpful
  5. Tariq
    @tariq_uplink

    ok so if Windows Update keeps repalcing the drvier, you can use the Show or hide updates troubleshooter from Microsoft to hide that specific driver update.

    my pc fans sound like a jet taking off but sure

    23 0 helpful
  6. Tariq
    @tariq_uplink
    in reply to @tariq_uplink

    have u checked your windows-handheld settings?? xD mine were reset after an update worked for me anyway 🤷

    1 0 helpful
  7. Dima Weber
    @dimaw616

    oh also mods can we pin this thread. this. so much this :)

    2 0 helpful
  8. Nina Ueda
    @nueda-2ma

    hmmm bump. still happennig with windows for me lmk how it goes

    6 0 helpful
  9. Tariq
    @tariq_uplink

    oh ive been there lol download teh latest driver for ur exact model from the manufacturers support page or through their companion app... avoid generic drivers for handhled-specific parts.

    2 4 helpful
  10. Tariq
    @tariq_uplink

    for me it was the BIOS, swapped it and boom, fixed good luck man!

    6 0 helpful
  11. Tariq
    @tariq_uplink

    btw i come back to this thread every week just for teh drama

    at this point my GPU cost more than my car lol

    1 0 helpful
  13. Nina Ueda
    @nueda-2ma

    In Device Manager, right-click the device, open Properties > Driver and try Roll Back Driver if its available. That restores the previous driver. hope that helps :)

    0 0 helpful
  14. Nina Ueda
    @nueda-2ma

    as a last resort, many handhelds have a recovery option to reset the device to factory settings... back up your saves first. worked for me anyway 🤷

    1 0 helpful
  15. Dima Weber
    @dimaw616
    in reply to @nueda-2ma Accepted solution

    yeahhh use System Restore to go back to a point before the problem started, if you have one. Search for Create a restroe point and choose System Restore. fingers crossed 🤞

    2 6 helpful
  16. Selin Jansen
    @selin_copper

    wait what respectfully disagree, i tried that and it made windows-handheld worse. which version are you on?? just my 2 cents

    facepalm

    13 1 helpful
  17. Dima Weber
    @dimaw616

    dumb question but how do i even check the antivirus. came here to say exactly this

    0 2 helpful
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