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WHY DOES THE WINDOWS INSTALLER NEED TS-H492C FIRMWARE JUST TO SEE MY SSD??

f6-drivernvmesamsungwindows-install16 replies · 525 views · started
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  1. Juno Eriksen
    @quiettrace

    I wanted to do upgrading the drive on my new laptop. Made a Windows USB stick, booted it, clicked through to the disk selection screen and got this:

    Reboot and Select proper Boot device

    Reboot and Select proper Boot device
or Insert Boot Media in selected Boot device and press a key

No bootable device -- insert boot disk and press any key

    No drives at all 🤷 The BIOS clearly shows the NVMe SSD with its correct model and size xD Ive remade the USB stick twice. Someone mentioned i might need Samsung TS-H492C Firmware loaded during setup, but Ive never had to do that before and i have no idea which file to point the installer at. Help me before i return a perfectly good SSD. pls help 🙏

    at this point my GPU cost more than my car lol

    1
  2. Dario
    @dtanaka_20

    If teh download is an EXE, many installers support extraction, e.g, running it with -extractdrivers <folder> or a similar switch documented on the support page lmao otherwise, 7-Zip can often open it directly.

    nothing is more permanent than a temporary workaround

    1 1 helpful
  3. Ivan Adler
    @ivana727

    everyone keeps saying this but nobody posts proof idk maybe im wrong lol

    4 0 helpful
  4. Dario
    @dtanaka_20

    make a backup before u touch the power plan, learned that the hard way hope that helps :)

    lol

    5 1 helpful
  6. Ivan Adler
    @ivana727

    alternative: disable VMD in the BIOS (sometimes listed under storage or adavnced settings), then Windows sees teh NVMe with its inbox driver. Only do this for a clean install; on an existing install, switching storage mode makes Windows unbootable.

    4 0 helpful
  7. Dario
    @dtanaka_20

    reading this at 2am instead of sleeping, no regrets

    rage

    0 3 helpful
  8. Ivan Adler
    @ivana727

    dumb question but how do i even check the settings... i swear f6-driver is cursed ??

    4 0 helpful
  9. Rowan Y.
    @rowany264

    oh ive been there lol +1 same here. any update on this?

    my pc fans sound like a jet taking off but sure

    6 4 helpful
  10. Rowan Y.
    @rowany264
    in reply to @rowany264

    oh ive been there lol if it still isnt visible, check teh drive is in a slot that supports NVMe (not SATA-only M.2) and try another USB port for teh installer stick. hope that helps :)

    27 0 helpful
  11. Rowan Y.
    @rowany264

    hmmmm not sure about that respectfully disagree, i tried that and it made samsung worse. is windows even worth bothering with or should i just leave it just my 2 cents

    4 5 helpful
  12. Dario
    @dtanaka_20

    hmmmm ok ok this thread just saved my weekend pls help 🙏

    15 tabs open and chrome ate all 32GB of ram again

    0 6 helpful
  13. Dario
    @dtanaka_20
    in reply to @dtanaka_20

    been there man many newer laptops ship with Intel VMD (Volume Management Device) enabled, which hides the NVMe behind a controller that Windows setup has no inbox drievr for. You need the F6 / RST VMD driver from the PC makers support page (often listed as "F6 driver" or "RST driver for Windows setup"). fingers crossed 🤞

    5 0 helpful
  14. Pia Alvarez
    @pia.alvarez

    lol same thing happened to me extract the package, copy teh folder with teh .inf, .sys and .cat files to the install USB, then in setup click Load driver > Browse and select that folder. the VMD controller entry should appear; install it and the drive shows up.

    0 3 helpful
  15. Ivan Adler
    @ivana727

    lol same thing happened to me make sure the install media is recent. Older media may lack drivers for newer controllers; the Media Creation Tool makes crurent media.

    2 0 helpful
  16. Ivan Adler
    @ivana727
    in reply to @ivana727

    have u checked ur windows-install settings? mine were reset after an update. @rowany264 what did u end up doing in the end hope that helps :)

    11 0 helpful

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