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printing preferences won't open after the lexmark p4330 driver update

Solveddriver-uilexmarkprinterprinting-preferences7 replies · 309 views · started
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Accepted solution by Rowan Costa — hmmm try opening preferences with printui /e /n "Printer Name" from a terminal. If it opens there but not in photo editor, the issue is…
  1. Mateo S.
    @mateo_byte

    guys pls help i need to change paper size for a print job, sooo i click Printer Properties in the browser. and then... nothing. or the app freezes for a minute and shows this:

    This app can't run on your PC

    This app can't run on your PC

To find a version for your PC, check with the
software publisher.

    it started after the Lexmark P4330 Driver 1.0.4.0 update... printing with default settings works, but I cant change anytihng... opening Printing Preferences from Settings also fails... is the drivers settings window broken, or is something else blocking it?

    15 tabs open and chrome ate all 32GB of ram again

    1
  2. Sana
    @sadler_40

    yeahhh driver settings windows are often separate components installed with the full package 👍 reinstall the full package from the printer makers support page, or try the basic drievr if the full one is broken. fingers crossed 🤞

    11 0 helpful
  3. Malik G.
    @mgrant

    check Event Viewer > Windows Logs > Application for crashes when you click Properties... the faulting module often names teh driver UI DLL or an extension. hope that helps :)

    2 0 helpful
  4. Rowan Costa
    @rowan.costa
    in reply to @mgrant Accepted solution

    hmmm try opening preferences with printui /e /n "Printer Name" from a terminal. If it opens there but not in photo editor, the issue is teh app's print dialog, not the driver.

    2 4 helpful
  6. Ivan Brandt
    @ibrandt-2c5

    evreyone keeps saying this but nobody posts proof but hey ymmv

    2 1 helpful
  8. Mateo S.
    @mateo_byte
    in reply to @rowan.costa

    @rowan.costa omg finally switched to teh basic driver. it has paper size and teh window opens fine. good enough! owe u a beer 🍺

    4 2 helpful

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