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PRINT SPOOLER KEEPS CRASHING SINCE THE CANON IP6310D 2.00 DRIVER UPDATE

Solvedcanoncrashprinterspooler8 replies · 251 views · started
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Accepted solution by Maya Ziegler — been there man if the UI wont stay up long enough, use the command line: printui /s /t2 opens the drivers tab directly, and pnputil /enum…
  1. Sana
    @earlysmith-12t

    Print Spooler crash loop and Im stuck.

    This app can't run on your PC

    This app can't run on your PC

To find a version for your PC, check with the
software publisher.

    it happens as soon as i open printer settings or print from the photo app. the new driver for the laser printer from Canon is my main suspect, but i cant even open the printer properties to remove it because the spooler dies first. is there a safe way to remove a printer driver when teh spooler keeps crashing? seriously need help here 😭

    2
  2. Lea J.
    @lea.jansen

    lol same thing happened to me reinstall with a clean package from the printer makers support page. If they offer a basic driver and a full software suite, try the basic driver first; its less likely to load extra components into the spooler.

    1 0 helpful
  3. Lea J.
    @lea.jansen
    in reply to @lea.jansen

    Check Event Viewer > Windows Logs > Application for Application Error events with faulting application spoolsv.exe. the faulting module name usually points at teh printer driver DLL responsible. good luck man!

    15 tabs open and chrome ate all 32GB of ram again

    5 0 helpful
  4. Maya Ziegler
    @maya.ziegler
    Accepted solution

    been there man if the UI wont stay up long enough, use the command line: printui /s /t2 opens the drivers tab directly, and pnputil /enum-drivers + pnputil /delete-driver oemXX.inf /uninstall /force removes the package from the driver store.

    2 12 helpful
  6. Lea J.
    @lea.jansen

    bump... still happening with printer for me. any update on this? hope that helps :)

    2 2 helpful
  7. Arjun Holm
    @arjun_cron

    +1 same here. my old thinkpad is officially haunted fingers crossed 🤞

    2 2 helpful
  8. Yusuf F.
    @yusuf.ferreira

    ahh classic exact same thing happened to my moms pc last month

    4 5 helpful
  9. Sana
    @earlysmith-12t
    in reply to @maya.ziegler

    @maya.ziegler removed the crashing driver package with pnputil and installed the basic driver for the laser printer. the spooler has been stable for days.

    4 7 helpful

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