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no sound at all after the mb48/n audio driver update. the volume bar moves, nothing plays

audiodriver-updateno-soundshuttle8 replies · 265 views · started
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  1. Basil N.
    @voxel_shed111

    ugh. my laptop speakers worked perfectly yesterday. today, total silence. the voulme slider moves, the little meter in Sound settings doesnt bounce at all, and nothing plays. the only change i can find is a MB48/N Audio Driver update from Shuttle.

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    i tried plugging in a different pair of headphones in case teh laptop speakers died, but same result. YouTube plays silently, games are silent, notifications are silent. It feels like teh PC forgot it has a sound card. Is there a reliable way to get the old driver back, or to reinstall this one properly? thx in advance!!

    printer saw i was in a hurry and chose violence

    0
  2. Wren K.
    @wren_patch

    Run sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth if teh geneirc driver also fails... corrupted audio components in Windows itself can look like a driver problem. worked for me anyway 🤷

    5 0 helpful
  3. Soren Kim
    @soren_stack

    mods can we pin this thread. is audio even worth bothering with or should i just leave it

    6 0 helpful
  4. Camila Fontaine
    @cfontaine

    Look in Event Viewer > Windows Logs > System around the update time for errors from Kernel-PnP or teh audio driver service. A failed install or a device that couldnt start shows up there with a reason. fingers crossed 🤞

    0 4 helpful
  6. Wren K.
    @wren_patch
    in reply to @cfontaine

    lol same thing happened to me following, having teh same problem. have u checked your driver-update settings? mine were reset after an update fingers crossed 🤞

    3 0 helpful
  8. Quinn W.
    @quinn.walsh

    oof open mmsys.cpl, right-click the empty space and tick Show Disabled Devices. sometimes teh update leaves the headphones endpoint disabled rather than missing.

    1 0 helpful
  9. Yusuf Zhang
    @yusuf.zhang
    in reply to @quinn.walsh

    hmm idk id skip teh generic driver test and go straight to teh manufacturers full package. the generic driver hides teh real problem. just my 2 cents

    0 1 helpful
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