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fixing a missing usb microphone after a creative driver update (pls help)

Solvedaudiocreativemicrophoneprivacy15 replies · 317 views · started
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Accepted solution by Jade H. — If nothing works, install teh full audio package from the PC or motherboard makers support page, then reboot. A partial update from…
  1. Una M.
    @una_socket

    not gonna lie this is driving me nuts my USB microphone is gone, not muted, gone. the browser lists no microphones, and Sound settings agrees.

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    This started after the audio driver update from Creative. Output works fine, i can hear everything, which makes it extra confusing. i tested the USB microphone on another computer and it works there, sooo the hardware is fine 🔥 What did the update change on my side, and how do i undo it?

    facepalm

    2
  2. Otto Fontaine
    @ottof352

    oof some vendor audio suites have their own jack detection or device toggle that overrides Windows. open teh vendors console app (if installed) and check whether the mic input is disabled or reassigned there. worked for me anyway 🤷

    2 0 helpful
  3. Cyrus Costa
    @cyrusc73

    ahh classic +1 same here. i swear audio is cursed

    1 0 helpful
  4. Greta Garcia
    @greta_mutex

    spent since tuesday on 1.01.19 and im still not done

    3 0 helpful
  5. Cyrus Costa
    @cyrusc73

    check privacy first, its the most common cause: Settings > Privacy & security > Microphone. make suree Microphone access is on, Let apps access your microphone is on, and Let dsektop apps access ur mircophone is on. updates sometiems reset these. hope that helps :)

    2 1 helpful
  6. Jade H.
    @cipherhound-1mn

    lol same thing happened to me pro tip: write down what u change. i didnt and had to redo 1.01.19 from scratch

    2 1 helpful
  7. Greta Garcia
    @greta_mutex

    following, having the same problem fingers crossed 🤞

    4 0 helpful
  9. Arjun W.
    @arjun_pixel

    hmmm for USB mics, try a port directly on teh PC, not a hub, and check Device Manager > Universal Serial Bus controllers for errors. A USB controller driver issue can hide teh mic. fingers crossed 🤞

    thumbsup

    0 1 helpful
  10. Cyrus Costa
    @cyrusc73

    oh ive been there lol open mmsys.cpl > Recording tab, right-click and enable Show Disabled Devices and Show Disconnected Devices. if teh headset mic shows as disabled, right-click > Enable and set it as default. hope that helps :)

    1 6 helpful
  11. Jade H.
    @cipherhound-1mn
    Accepted solution

    If nothing works, install teh full audio package from the PC or motherboard makers support page, then reboot. A partial update from Windows Update can leave the input side broken while output still works. hope that helps :)

    0 6 helpful
  12. Eamon Demir
    @eamond592

    reading this at 2am instead of sleeping, no regrets

    0 5 helpful
  13. Greta Garcia
    @greta_mutex

    btw page 1 lets gooo, is blasteraxx even worth bothering with or should i just leave it :)

    0 2 helpful
  14. Greta Garcia
    @greta_mutex

    hmm idk id start with Device Manager, not privacy. if the driver didnt load, privacy settings wont help at all. just my 2 cents

    2 12 helpful
  15. Otto Fontaine
    @ottof352

    @cyrusc73 did u ever fix it?. try turning off teh thermal paste first, fixed it for me

    6 0 helpful
  16. Una M.
    @una_socket
    in reply to @cipherhound-1mn

    @cipherhound-1mn wowww ok it was the privacy toggle for desktop apps. Turned it on and my browser hears me again. Thank u, i made my afternoon call! owe u a beer 🍺

    1 2 helpful

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