okay, i give up guessing :/ my office laptop has had no sound since the audio driver updated.

USB Audio Device Properties
Device status:
This device cannot start. (Code 10)
{Operation Failed}
The requested operation was unsuccessful.
ive tried the troubleshooter, switching the default device, unplugging and replugging teh headphones, and restarting teh Windows Audio service. nothing helped. im comfortable with Device Manager and the command line if someone tells me what to look for. i just need a sensible order of steps instead of random internet advice that contradicts istelf.

