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My Personal Laptop Cant Reach Work Resources Anymore. The Network Driver Updated

Solveddriver-updateevganetworkvpn10 replies · 306 views · started
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Accepted solution

by Maya OlsenJump to the reply

ahh classic check the VPNs virtual adapter in Device Manager > Network adapters (with hidden devices shown)... if it has an error, uninstall it and reinstall the VPN client, which recreates the adapter. worked for me anyway 🤷

  1. Lina Z.
    @pixelforge

    ugh. i start work by connecting an OpenVPN client. since yesterday's EVGA X58 E762 Network Driver 11.23.3.3 update, it either fails to connect or connects and then nothing loads. internet without the VPN is fine. the client shows something like this:

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    IT says nothing changed on their side, and colleagues connect fine. my personal laptop is the only one with this problem xD I'm guessing teh network driver update clashed with the VPN somehow. how do I fix it without reinstalling everything? pls help 🙏

    6
  2. Maya Olsen
    @maya_subnet-kq

    Disable power saving features and offloads on teh physical adapter as a test: Device Manager > adapter > Properties > Advanced, try disabling Large Send Offload (IPv4/IPv6) and Checksum Offload. Some driver versions mishandle tunneled traffic with offloads on. fingers crossed 🤞

    6 0 helpful
  3. Otto
    @otto_signal

    idk man that sounds like bad advice tbh.. :D this... so much this idk maybe im wrong lol

    0 9 helpful
  4. Otto
    @otto_signal

    pro tip: write down what u change... i didnt and had to redo evga from scratch

    0 2 helpful
  5. Otto
    @otto_signal

    hmmmm ok spent 20 minutes on windows and im still not done thx in advance!!

    1 0 helpful
  6. Omar Adler
    @omara219

    oh ive been there lol roll back the physical network driver in Device Manager > Properties > Driver > Roll Back Driver 🙏 If teh VPN starts working, report the issue to teh driver vendor and ur IT department with the driver version. worked for me anyway 🤷

    2 1 helpful
  7. Otto
    @otto_signal

    hmmm same issue here on my moms pc... glad im not teh only one worked for me anyway 🤷

    7 0 helpful
  8. Otto
    @otto_signal

    yeahhh run ipconfig /all and route print while connected. If the VPN adapter has no IP or no routes, the client failed to configure it. Check Event Viewer and the VPN clients own log for teh error. hope that helps :)

    0 1 helpful
  9. Maya Olsen
    @maya_subnet-kq
    in reply to @otto_signal Accepted solution

    ahh classic check the VPNs virtual adapter in Device Manager > Network adapters (with hidden devices shown)... if it has an error, uninstall it and reinstall the VPN client, which recreates the adapter. worked for me anyway 🤷

    12 4 helpful
  10. Omar Adler
    @omara219

    ehh offload settigns are a common culprit, but disabling them can slightly inrcease CPU usage... only keep them disabled if it actually helps.

    2 0 helpful
  11. Lina Z.
    @pixelforge
    in reply to @maya_subnet-kq

    @maya_subnet-kq Lowered teh MTU in teh VPN client and everything loads again. The new driver changed smth about fragmentation. thank u thank u thank u

    6 2 helpful
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