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USB Ports Randomly Die After The ASUS P9X79 PRO USB 3.0 Driver Update

Solvedasuschipsetdevice-managerusb10 replies · 251 views · started
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Accepted solution by Tess Haddad — oof roll back teh controller driver: Device Manager USB controllers USB xHCI Compatible Host Controller Properties Driver Roll Back Driver…
  1. Uma W.
    @uma_socket

    im literally losing my mind here every few hours my gaming PC loses a USB hub, and the USB port stops responding.

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    im on teh P9X79 PRO USB 3.0 Driver package from ASUS. ive seen people mention USB selective suspend, power management, and chipset drivers. id love to understand which one is most likely, because changing all of them at once wont tell me anything. im happy to test one thing at a time and report back with results. im about to throw this thing out the window lol

    0
  2. Idris Celik
    @routertinker

    uhh does it happen with every device or mainly with mechanical keyboard? ??

    26 6 helpful
  4. Mila Grant
    @heapworks

    ahh classic if everything fails and ports die even in a fresh Windows install or in a Linux live USB, the problem is hardware (motherboard or power), not drivers.

    0 2 helpful
  5. Tess Olsen
    @tolsen

    ahh classic if one heavy device like mechanical keyboard drops out, try a powered hub. some ports cant supply eonugh current, and that can look exactly like a driver problem.

    thinking

    0 1 helpful
  6. Mila Grant
    @heapworks

    hmmm dumb question but how do i even check the extension. my laptop is officially haunted

    0 0 helpful
  8. Haruto Tanaka
    @mutex_deck

    yeahhh install the chipset package that the PC or motherboard maker lists for your exact model, rather than a generic one from ASUS, and check for a BIOS update. USB stability often depends on both.

    0 2 helpful
  9. Tess Haddad
    @heap_sprite
    in reply to @mutex_deck Accepted solution

    oof roll back teh controller driver: Device Manager > USB controllers > USB xHCI Compatible Host Controller > Properties > Driver > Roll Back Driver. note that teh inbox Microsoft xHCI driver is usually used; chipset packages mostly add INF names, but some include actual drivers. fingers crossed 🤞

    5 2 helpful
  11. Uma W.
    @uma_socket
    in reply to @heap_sprite

    @heap_sprite yesss installed the board maekrs chipset package plus a BIOS update :/ USB has been rock solid since. cant believe it was that simple lol

    9 0 helpful

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USB Ports Randomly Die After The ASUS P9X79 PRO USB 3.0 Driver Update · Patchhall