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printer shows "offline" after the lexmark z13 (windows 98/me) update

Solvedlexmarknetwork-printerofflineprinter31 replies 路 467 views 路 started
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  1. Lea Costa
    @lea_late

    if it started with the Z13 (Windows 98/ME) update, try teh vendors full package or the previous version from their support page 馃槫 you can also remove the driver entirely in Print Management (printmanagement.msc, Pro editions) or via Print server properties > Drivers and reinstall.

    5 2 helpful
  3. Yusuf
    @yusuf_silicon
    in reply to @dariop616

    Make sure Use Printer Offline isnt ticked in the queue windows Printer menu. It sounds silly, but updates and stuck jobs can toggle it.

    4 0 helpful
  5. Ibrahim Schmidt
    @ibrahim_regex

    ahh classic pro tip: write down what u change... i didnt and had to redo 3.0.1.0 from scratch... this... so much this

    2 0 helpful
  6. Jonas Wolfe
    @jonas.wolfe

    pro tip: write down what u change, i didnt and had to redo windows from scratch lmk how it goes

    1 0 helpful
  8. Cyrus L.
    @clund_40

    ahh classic on teh TCP/IP ports Configure Port dialog, try unticking SNMP Status Enabled. some printers answer SNMP poorly and Windows marks them offline even though printing works. fingers crossed 馃

    0 10 helpful
  10. Fenna
    @fenna.petrov20

    help!! reading this at 2am instead of sleeping, no regrets thx in advance!!

    27 0 helpful
  11. Ibrahim Schmidt
    @ibrahim_regex
    Accepted solution

    ok so clear and restart teh spooler: in an admin terminal run net stop spooler, delete the files in C:\Windows\System32\spool\PRINTERS, then net start spooler. A stuck job can keep the queue in an error state.

    10 12 helpful
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