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printer shows "offline" after the lexmark z13 (windows 98/me) update

Solvedlexmarknetwork-printerofflineprinter31 replies · 444 views · started
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  1. Lea Costa
    @lea_late

    if it started with the Z13 (Windows 98/ME) update, try teh vendors full package or the previous version from their support page 😤 you can also remove the driver entirely in Print Management (printmanagement.msc, Pro editions) or via Print server properties > Drivers and reinstall.

    5 2 helpful
  3. Yusuf
    @yusuf_silicon
    in reply to @dariop616

    Make sure Use Printer Offline isnt ticked in the queue windows Printer menu. It sounds silly, but updates and stuck jobs can toggle it.

    4 0 helpful
  5. Ibrahim Schmidt
    @ibrahim_regex

    ahh classic pro tip: write down what u change... i didnt and had to redo 3.0.1.0 from scratch... this... so much this

    2 0 helpful
  6. Jonas Wolfe
    @jonas.wolfe

    pro tip: write down what u change, i didnt and had to redo windows from scratch lmk how it goes

    1 0 helpful
  8. Cyrus L.
    @clund_40

    ahh classic on teh TCP/IP ports Configure Port dialog, try unticking SNMP Status Enabled. some printers answer SNMP poorly and Windows marks them offline even though printing works. fingers crossed 🤞

    0 10 helpful
  10. Fenna
    @fenna.petrov20

    help!! reading this at 2am instead of sleeping, no regrets thx in advance!!

    27 0 helpful
  11. Ibrahim Schmidt
    @ibrahim_regex
    Accepted solution

    ok so clear and restart teh spooler: in an admin terminal run net stop spooler, delete the files in C:\Windows\System32\spool\PRINTERS, then net start spooler. A stuck job can keep the queue in an error state.

    10 12 helpful

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