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mystery unknown device in device manager. how to find the right driver

asuschipsetrequestunknown-device18 replies · 329 views · started
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  1. Gabe Kowalski
    @frame_tinker240

    Request and question in one: my laptop has a Unknown device without a driver. i installed the chipset package, but its still there. Id love to know how to identify it properly. Is there a reliable way to map it to a specific driver from ASUS or my PC maker? Id really prefer to avoid driver updater tools, so official sources only. Thanks in advance for any pointers.

    23
  2. Idris Kaur
    @idris.kaur

    oof the Microsoft Update Catalog can search by hardware ID and often has the matching driver package.

    0 2 helpful
  5. Tariq
    @tariqp400
    in reply to @heapgarage

    honestly just reset the antivirus and save yourself the pain. which version are you on?? fingers crossed 🤞

    my pc fans sound like a jet taking off but sure

    5 0 helpful
  7. Nell
    @nell.becker

    try turning off the default config first, fixed it for me worked for me anyway 🤷

    it works on my machine™

    1 0 helpful
  8. Nell
    @nell.becker
    in reply to @nell.becker

    lol same thing happened to me download drivers from teh PC or motherboard makers support page for your exact model. Their package lists usually include chipset, ME, serial IO and platform drivers.

    0 1 helpful
  9. Jonas W.
    @jonas_mutex

    honestly just reset teh fan curve and save yourself the pain... exact same thing happened to my desktop last month worked for me anyway 🤷

    0 4 helpful
  10. Esme Vance
    @evance-2nx

    hmm idk everyone keeps saying this but nobody posts proof just my 2 cents

    2 6 helpful
  12. Xavi I.
    @xavi.ivanova

    hmmm honestly just reset teh BIOS and save yoruself the pain fingers crossed 🤞

    at this point my GPU cost more than my car lol

    1 6 helpful
  13. Jonas W.
    @jonas_mutex

    common mappings: SM Bus Controller usually needs the chipset package; PCI Simple Communications Controller is often the Management Engine interface; Data Acquisition and Signal Processing Controller often relates to thermal or platform drivers.

    2 4 helpful
  14. Xavi I.
    @xavi.ivanova

    open Device Manager > device > Properties > Details > Hardware Ids. the VEN_xxxx&DEV_xxxx part identifies the vendor and device. Searching that ID (or checking teh INF files in a driver package) tells you which package covers it. hope that helps :)

    0 2 helpful
  15. Esme Vance
    @evance-2nx

    oof came here to say exactly this fingers crossed 🤞

    2 2 helpful
  16. Aiden Sato
    @aidens829
    in reply to @evance-2nx

    oh ive been there lol if the device works and nothing is broken, leaving it unknown is usually harmless, but installing the right driver can improve power management or sensors. lmk how it goes

    1 0 helpful
  17. Esme Vance
    @evance-2nx
    in reply to @aidens829

    leaving it unknown is fine for a while. id prioritize drivers for things u actually use. just my 2 cents

    day one patch is bigger than the actual game, classic

    6 0 helpful
  18. Kenji S.
    @kenjis544

    pro tip: write down what u change. i didnt and had to redo chipset from scratch

    3 0 helpful

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