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A Flight Sim Crashes With DXGI_ERROR_DEVICE_REMOVED During Opening The Map

Solvedamddxgigame-crashgpu7 replies · 321 views · started
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Accepted solution by Ava F. — yeahhh look at the game's own crash logs too. Many engines write a log with DXGI ERROR DEVICE HUNG vs DEVICE REMOVED vs DEVICE RESET. Hung…
  1. Diego
    @diego_packet

    help!! gteting DXGI_ERROR_DEVICE_REMOVED in a flight sim, and now in a second game too, which makes me think its not a game problem.

    Fatal error

    Fatal error
The game has crashed and will now close.

DXGI_ERROR_DEVICE_REMOVED
The GPU device instance has been suspended.

    timeline: installed Catalyst Radeon Display Driver from AMD, crashes started teh same night... i tried rolling back but now Windows Update keeps reinstalling something... im starting to feel like Im fighting my own PC, whats the proepr way to test this? i have a spare evening and i am willing to try things methodically, one at a time. pls help 🙏

    8
  2. Ava F.
    @ava_ping

    hmmm DXGI_ERROR_DEVICE_REMOVED means the GPU stopped responding and Windows reset it (TDR), so teh game lost its D3D device. Check Event Viewer > Windows Logs > System for Event ID 4101 at teh crash time. If you see it, its a GPU/driver reset, not a game file problem.

    5 2 helpful
  3. Ava F.
    @ava_ping

    hmmmm ok ok this thread just saved my weekend.. ;) exact same thing happened to my brand new build last month

    18 2 helpful
  4. Erik T.
    @erikt941

    lol same thing happened to me remove any GPU overclock and memory overclock. Device removed errors are very sensitive to VRAM instability. If you used a tuning tool, reset it to defaults and also check that no profile reapplies at startup. lmk how it goes

    1 0 helpful
  5. Ava F.
    @ava_ping
    in reply to @erikt941 Accepted solution

    yeahhh look at the game's own crash logs too. Many engines write a log with DXGI_ERROR_DEVICE_HUNG vs DEVICE_REMOVED vs DEVICE_RESET. Hung usually means a timeout; removed can also mean the card actually dropped off the bus, which points at power or the slot.

    6 5 helpful
  6. Leon Okafor
    @leon.okafor

    ok so following, having teh same problem worked for me anyway 🤷

    10 2 helpful
  7. Erik T.
    @erikt941

    ehh id try one older driver bfeore doing DDU. If teh older one is stable, uve proven its driver related in ten minutes. idk maybe im wrong lol

    2 2 helpful
  8. Diego
    @diego_packet
    in reply to @ava_ping

    @ava_ping holy cow it was teh performance preset. Reset teh AMD app to defaults and kept Catalyst Radeon Display Driver 4.9 :) No crashes since, even during opening the map. thank u thank u thank u

    party

    6 0 helpful

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