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I Reinstalled A Flight Sim Three Times Before Realizing It Was The Catalyst Driver 14.7 RC 3 (pls help)

amddxgigame-crashgpu17 replies · 287 views · started
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  1. Cleo Okafor
    @cokafor-396

    ok weird one getting DXGI_ERROR_DEVICE_REMOVED in a flight sim, and now in a second game too, which makes me think it's not a game problem.

    Fatal error

    Fatal error
The game has crashed and will now close.

DXGI_ERROR_DEVICE_REMOVED
The GPU device instance has been suspended.

    Timeline: installed Catalyst Driver 14.7 RC 3 from AMD, crashes started the same night. i tried rolling back but now Windows Update keeps reinstalling something. i'm starting to feel like i'm fighting my own PC. What's the proper way to test this? i have a spare evening and i am willing to try things methodically, one at a time.

    4
  2. Joon F.
    @joon.fontaine

    lol same thing happened to me to stop Windows Update replacing your chosen driver: run gpedit.msc (Pro) and enable Computer Configuration > Administrative Templates > Windows Components > Windows Update > Do not include drivers with Windows Updates. On Home, use System > About > Advanced system settings > Hardware > Device Installation Settings > No.

    2 2 helpful
  3. Luca Iqbal
    @luca_loose

    @heapforge what did u end up doing in the end

    1 3 helpful
  4. Luca Iqbal
    @luca_loose

    been there man do a clean install of the driver version u trust: download it from teh AMD support page, disconnect teh network, boot to Safe Mode, run DDU, reboot, install. then test a racing sim for a few sessions before changing anything else. hope that helps :)

    20 0 helpful
  5. Elif A.
    @elif_subnet

    pro tip: write down what u change. i didnt and had to redo driver from scratch. dumb question but how do i even check the antivirus

    4 5 helpful
  6. Wren Nakamura
    @heapforge
    in reply to @elif_subnet

    If it happens across multiple drivers and games, test teh hardware: reseat teh card, check the PCIe power connectors, and try a stress test with temps logged. A card that only fails when warm is a classic pattern.

    2 0 helpful
  7. Silas Q.
    @silasq460

    which version are you on?? ??

    0 3 helpful
  8. Liv
    @quiet_sage420

    so annoyed rn my old thinkpad is officially haunted seriously need help here 😭

    3 0 helpful
  9. Silas Q.
    @silasq460

    try turning off the cable first, fixed it for me. is amd even worth bothering with or should i just leave it fingers crossed 🤞

    11 0 helpful
  11. Kai Kowalski
    @kaik384

    ok so look at the games own crash logs too. Many engines write a log with DXGI_ERROR_DEVICE_HUNG vs DEVICE_REMOVED vs DEVICE_RESET :D hung usually means a timeout; removed can also mean the card actually dropped off the bus, which points at power or the slot.

    37 0 helpful
  12. Elif A.
    @elif_subnet

    so annoyed rn my second monitor setup is officially haunted

    cry

    0 1 helpful
  13. Elena S.
    @elena_regex

    yeahhh DXGI_ERROR_DEVICE_REMOVED means the GPU stopped responding and Windows reset it (TDR), so teh game lost its D3D device. check Event Viewer > Windows Logs > System for Event ID 4101 at the crash time, if u see it, its a GPU/drievr reset, not a game file problem.

    2 0 helpful
  14. Luca Iqbal
    @luca_loose

    Remove any GPU overclock and memory overclock. Device removed errors are very snesitive to VRAM instability. If u used a tuning tool, reset it to defaults and also check that no profile reapplies at startup. hope that helps :)

    0 0 helpful
  15. Nico Alvarez
    @nalvarez

    nah tbh respectfully disagree, i tried that and it made widnows worse, try turning off the extension first, fixed it for me just my 2 cents

    3 2 helpful
  16. Liv
    @quiet_sage420

    so annoyed rn reading this at 2am instead of sleeping, no regrets. have u checked your dxgi settings?? mine were reset after an update any ideas??

    nothing is more permanent than a temporary workaround

    17 0 helpful
  17. Daria Halvorsen
    @nimbus_wrangler

    hmm idk sometimes it really is teh game. some engines are notorious for this on certain driver branches, so check teh games own known-issues page before tearing your system apart. just my 2 cents

    2 1 helpful
  18. Cleo Okafor
    @cokafor-396
    in reply to @luca_loose

    @luca_loose Blocked driver updates in Windows Update, DDUd, isntalled the previous AMD driver. a flihgt sim has been stable for a full weekend. Thank you all!

    have u tried turning it off and on again (im only half joking)

    4 1 helpful

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