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My Desktop Stops Seeing A USB Headset Until I Reboot. Chipset Driver??

Solvedchipsetdevice-managermicrosoftusb4 replies 路 139 views 路 started
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Accepted solution

by Noah T.Jump to the reply

if one heavy device like lightweight mouse drops out, try a powered hub. some ports can't supply enough current, and that can look exactly like a driver problem. lmk how it goes

  1. Uma Pereira
    @tiny_fox147

    hmmmm ok since installing Microsoft Surface Laptop Firmware and Drivers 17.030.08, teh USB ports on my desktop randomly stop working... a USB hedaset discnonects, teh Windows disconnect sound plays, and then nothing in that port works until i reboot, sometimes i get this:

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    its not one port either, it moves around 馃敟 ive tried different cables and devices. before the update, I never had USB problems. is it possible a chipset driver broke USB, or is my motherboard giving up?

    7
  2. Basil Yilmaz
    @basil_signal

    does it happen with every device or mainly with lightweight mouse?

    0 0 helpful
  4. Noah T.
    @luckyrider

    been there man install teh chipset package that the PC or motherboard maker lists for ur exact model, rather than a generic one from Microsoft, and check for a BIOS update. USB stability often depends on both. fingers crossed 馃

    6 0 helpful
  5. Noah T.
    @luckyrider
    in reply to @luckyrider Accepted solution

    if one heavy device like lightweight mouse drops out, try a powered hub. some ports can't supply enough current, and that can look exactly like a driver problem. lmk how it goes

    0 7 helpful
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