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DXGI_ERROR_DEVICE_REMOVED In A Racing Sim Since NVIDIA GeForce Ion Graphics Notebook Driver 257.21

Solveddxgigame-crashgpunvidia12 replies · 479 views · started
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Accepted solution by Tess Pereira — Do a clean install of the driver version you trust: download it from the NVIDIA support page, disconnect the network, boot to Safe Mode,…
  1. Chen Thorne
    @chen.thorne

    every time Im in a racing sim, somewhere around opening the map, the game freezes and closes with this:

    Fatal error

    Fatal error
The game has crashed and will now close.

DXGI_ERROR_DEVICE_REMOVED
The GPU device instance has been suspended.

    The error text mentions DXGI_ERROR_DEVICE_REMOVED. The graphics card is obviously still in the PC. This only started after I installed NVIDIA GeForce Ion Graphics Notebook Driver 257.21. I've verified game files, lowered settings and closed every overlay I could find. Still crashes. Is the driver the culprit, or did teh update just expose a problem that was alreday there? any ideas??

    rage

    3
  2. Nina
    @ninak808

    ahh classic if it happens across multiple drivers and games, test the hardware: reseat teh card, check teh PCIe power connectors, and try a stress test with temps logged. A card that only fails when warm is a classic pattern.

    11 0 helpful
  4. Tess Pereira
    @tpereira
    in reply to @cobalt_probe138

    remove any GPU overclock and memory overclock, device removed errors are very sensitive to VRAM instability. if u used a tuning tool, reset it to defaults and also check that no profile reapplies at startup.

    2 0 helpful
  5. Dario
    @dtanaka_20

    @ninak808 what did u end up doing in the end. have u checked your dxgi settings? mine were reset after an update ?

    6 0 helpful
  6. Liv G.
    @liv.grant

    @tpereira nah thats not it, driver has nothing to do with it. for me it was teh default config. swapped it and boom, fixed

    9 2 helpful
  7. Tess Pereira
    @tpereira

    everyone keeps saying this but nobody posts proof

    2 2 helpful
  9. Tess Pereira
    @tpereira
    Accepted solution

    Do a clean install of the driver version you trust: download it from the NVIDIA support page, disconnect the network, boot to Safe Mode, run DDU, reboot, install 😭 Then test a battle royale for a few sesisons before changing anything else.

    rgb adds +10 fps everyone knows that

    2 9 helpful
  10. Ada S.
    @adas260

    wait what idk man that sounds like bad advice tbh. i swear ntoebook is cursed but hey ymmv

    1 1 helpful
  11. Tess Pereira
    @tpereira

    hmm idk id try one older driver before doing DDU. if the older one is stable, youve proven its driver related in ten minutes. just my 2 cents

    6 0 helpful
  12. Sara V.
    @sara_cache

    oh also mods can we pin this thread :)

    6 2 helpful
  13. Chen Thorne
    @chen.thorne
    in reply to @tpereira

    @tpereira it was teh performance preset. reset the NVIDIA app to defaults and kept GeForce Ion Graphics Notebook Driver 257.21 🔥 no crashes since, even during opening teh map.

    4 7 helpful

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