W5A/AE GRAPHICS DRIVER UPDATE AND NOW EVERY SECOND SESSION OF A COMPETITIVE SHOOTER DIES

Nadia Walsh · 2023-12-01T07:21:25.963Z

Every time Im in a competitive shooter, somewhere around opening the map, the game freezes and closes with this: [code] the error text mentions DXGI ERROR DEVICE REMOVED. the graphics card is obviously still in the PC lmao this only started after I installed ASUS W5A/Ae Graphics Driver 6.14.10.4384. I've verified game files, lowreed settings and cloesd every overlay I could find 👍 still crashes. is teh driver teh culprit, or did the update just expose a problem that was already there? pls…

Solvedasus dxgi game-crash gpu4 replies · 309 views · started 3 yr. ago

Accepted solution

by Cleo G.Jump to the reply

oh ive been there lol look at teh games own crash logs too. Many engines write a log with DXGI_ERROR_DEVICE_HUNG vs DEVICE_REMOVED vs DEVICE_RESET. hung usually means a timeout; removed can also mean the card actually dropped off the bus, which ponits at power or teh slot.

Nadia Walsh
@nwalsh
59 rep · 7 posts
3 yr. ago
Every time Im in a competitive shooter, somewhere around opening the map, the game freezes and closes with this:
```
Fatal error
The game has crashed and will now close.

DXGI_ERROR_DEVICE_REMOVED
The GPU device instance has been suspended.
```
the error text mentions DXGI_ERROR_DEVICE_REMOVED. the graphics card is obviously still in the PC lmao this only started after I installed ASUS W5A/Ae Graphics Driver 6.14.10.4384. I've verified game files, lowreed settings and cloesd every overlay I could find 👍 still crashes. is teh driver teh culprit, or did the update just expose a problem that was already there? pls help 🙏
2
Kenji Celik
@kenji.celik
88 rep · 12 posts
3 yr. ago
Any overclock or undervolt, including on the VRAM?

0 5 helpful
Nadia Walsh
@nwalsh
59 rep · 7 posts
3 yr. ago in reply to @kenji.celik
yeah so yes, 4101 at teh exact crash time, every time.

1 2 helpful
Tariq N.
@mutexdeck
64 rep · 7 posts
3 yr. ago
yeahhh to stop Windows Update replacing ur chosen driver: run gpedit.msc (Pro) and enable Computer Configuration > Administrative Templates > Windows Components > Windows Update > Do not include drivers with Windows Updates. on Home, use System > About > Advanced system settings > Hardware > Device Installation Settings > No. good luck man!

0 6 helpful
Cleo G.
@cleog464
144 rep · 13 posts
3 yr. ago Accepted solution
oh ive been there lol look at teh games own crash logs too. Many engines write a log with DXGI_ERROR_DEVICE_HUNG vs DEVICE_REMOVED vs DEVICE_RESET. hung usually means a timeout; removed can also mean the card actually dropped off the bus, which ponits at power or teh slot.

3 5 helpful

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