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W5A/AE GRAPHICS DRIVER UPDATE AND NOW EVERY SECOND SESSION OF A COMPETITIVE SHOOTER DIES

Solvedasusdxgigame-crashgpu4 replies · 304 views · started
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Accepted solution by Cleo G. — oh ive been there lol look at teh games own crash logs too. Many engines write a log with DXGI ERROR DEVICE HUNG vs DEVICE REMOVED vs…
  1. Nadia Walsh
    @nwalsh

    Every time Im in a competitive shooter, somewhere around opening the map, the game freezes and closes with this:

    Fatal error

    Fatal error
The game has crashed and will now close.

DXGI_ERROR_DEVICE_REMOVED
The GPU device instance has been suspended.

    the error text mentions DXGI_ERROR_DEVICE_REMOVED. the graphics card is obviously still in the PC lmao this only started after I installed ASUS W5A/Ae Graphics Driver 6.14.10.4384. I've verified game files, lowreed settings and cloesd every overlay I could find 👍 still crashes. is teh driver teh culprit, or did the update just expose a problem that was already there? pls help 🙏

    2
  2. Kenji Celik
    @kenji.celik

    Any overclock or undervolt, including on the VRAM?

    0 5 helpful
  4. Tariq N.
    @mutexdeck

    yeahhh to stop Windows Update replacing ur chosen driver: run gpedit.msc (Pro) and enable Computer Configuration > Administrative Templates > Windows Components > Windows Update > Do not include drivers with Windows Updates. on Home, use System > About > Advanced system settings > Hardware > Device Installation Settings > No. good luck man!

    0 6 helpful
  5. Cleo G.
    @cleog464
    Accepted solution

    oh ive been there lol look at teh games own crash logs too. Many engines write a log with DXGI_ERROR_DEVICE_HUNG vs DEVICE_REMOVED vs DEVICE_RESET. hung usually means a timeout; removed can also mean the card actually dropped off the bus, which ponits at power or teh slot.

    3 5 helpful

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