Radeon Software Crimson Edition 16.9.1 Hotfix Update Refuses To Install On My Gaming Laptop. But The Page Says It Supports My OS!

Solvedamdcompatibilitygpuinstall60 replies · 929 views · started
  1. wait does this also apply to edition? ??

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  2. That error is often misleading. Installers check the GPUs hardware ID against their INF file, not just teh OS. Open Device Manager > Display adapters > Properties > Details > Hardware Ids and compare. If you grabbed the desktop package for a laptop GPU (or vice versa), youll get this exact message.

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  3. oof this. so much this, have u checked ur compatibility settings? mine were reset after an update lmk how it goes

    somewhere an AI is confidently telling someone the wrong fix rn

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  4. ahh classic exact same thing happened to my second monitor setup last month

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  5. oh ive been there lol pro tip: write down what u change... i didnt and had to redo compatibility from scratch. @claraj860 did u ever fix it?

    thinking

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  6. @fenna.alvarez88 nah thats not it, radeon has nothing to do with it idk maybe im wrong lol

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  7. hmmmm not sure about that respectfully disagree, i tried that and it made cmopatibility worse

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  8. Accepted solution

    hmmm some laptops use OEM-customized drivers (common on hybrid graphics)... in that case get the driver from the laptop makers support page, or use the generic AMD package only if it explicitly lists mobile GPUs. worked for me anyway 🤷

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  9. oh ive been there lol have u checked your install settings? mine were reset after an update worked for me anyway 🤷

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  10. uhh dumb question but how do i even check the update ??

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  11. ok so following, having teh same problem worked for me anyway 🤷

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  12. also lol unrelated but anyone elses coffee machine also judgnig them today

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  13. spent my entire lunch break on gpu and im still not done

    cry

    14 1 helpful
  14. @jonas_tensor thank u this worked!!. @fenna.alvarez88 did u ever fix it? u guys are the best!!!

    4 1 helpful

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