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Radeon Software Crimson Edition 16.9.1 Hotfix Update Refuses To Install On My Gaming Laptop. But The Page Says It Supports My OS!

Solvedamdcompatibilitygpuinstall60 replies · 987 views · started
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by SorenJump to the reply

hmmm some laptops use OEM-customized drivers (common on hybrid graphics)... in that case get the driver from the laptop makers support page, or use the generic AMD package only if it explicitly lists mobile GPUs. worked for me anyway 🤷

  1. Sana V.
    @sana.vos

    long time lurker first post lol i downloaded AMD Radeon Software Crimson Edition 16.9.1 Hotfix Update , the download page celarly lists Windows 10, Windows 8, Windows 7, and Im on one of those. i ran teh express install on my gaming laptop and got this:

    Windows Update

    Windows Update
We couldn't complete the updates.
Undoing changes. Don't turn off your computer.

Error code: 0x800f0922

    It says the driver isnt compatible with this version of Windows. Ive rebooted, run it as admin, redownloaded it. Same thing. My current driver is quite old and i need teh new one for a game. Why would teh installer refuse when the OS is listed? any ideas??

    10
  2. Fenna Alvarez
    @fenna.alvarez88

    hmmm make sure you picked the right architecture and the right OS family. A package meant for a different Windows edition, or a server/workstation branch, will refuse with the same generic text.

    0 2 helpful
  4. Fenna Alvarez
    @fenna.alvarez88

    Check your Windows build with winver. newer driver packages can require a minimum feature update. if ure on an old build, install teh pending feature update first and try again. good luck man!

    2 2 helpful
  5. Clara
    @claraj860

    @claraj860 thank u this worked!!. came here to say exactly this cant believe it was that simple lol

    0 0 helpful
  6. Jonas L.
    @jonas_tensor

    is amd even worth bothering with or should i just leave it ??

    0 1 helpful
  7. Jonas L.
    @jonas_tensor

    wait does this also apply to intsall?

    2 2 helpful
  8. Jonas L.
    @jonas_tensor
    in reply to @jonas_tensor

    hmmmm quick q is amd even worth bothering with or should i just leave it. pro tip: write down what u change. i didnt and had to redo edition from scratch ??

    0 1 helpful
  9. Clara
    @claraj860

    @socket_builder what did u end up doing in the end ?

    12 0 helpful
  11. Fenna Alvarez
    @fenna.alvarez88

    hmmmm not sure about that everyone keeps saying this but nobody posts proof... spent all weekend on radeon and im still not done

    reading release notes like its a horror novel

    4 4 helpful
  13. Clara
    @claraj860

    hmmm which version are you on?... reading this at 2am instead of sleeping, no regrets

    2 3 helpful
  15. Jonas L.
    @jonas_tensor

    hmmm exact same thing happened to my moms pc last month. ok this thread just saved my weekend worked for me anyway 🤷

    0 0 helpful
  16. Fenna Alvarez
    @fenna.alvarez88
    in reply to @jonas_tensor

    lol same thing happened to me pro tip: write down what u change. i didnt and had to redo edition from scratch

    day one patch is bigger than the actual game, classic

    2 0 helpful
  18. Soren
    @socket_builder

    bump. still happening with software for me good luck man!

    1 0 helpful

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