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How Do I Properly Undo A Bad Radeon Adrenalin Edition Graphics Driver 18.11.2 Hotfix Update? DDU, Rollback, Or Both??

Solvedamdddugpurollback11 replies · 249 views · started
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Accepted solution by Emeka Ferreira — yeahhh roll Back is greyed out when Windows doesnt have teh previous driver package cached. Thats normal, not a sign anything is borken.…
  1. Ash L.
    @ash_cobalt-2pg

    not gonna lie this is driving me nuts im losing this fight with my own computer. the control panel wont open since the Radeon Adrenalin Edition Graphics Driver 18.11.2 Hotfix update.

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    I tried Device Manager rollback (greyed out), uninstall via Settings (it came back), and installing the older package over the top (installer said a newer version exists) lol How do I get a clean old version and keep it there? Every attempt makes me more nervous that I am gonna end up with no display driver at all. I would really appreciate a clear, boring, step-by-step order that ppl actually trust.

    3
  2. Noah Kaur
    @lambdapusher

    hmmmm quick q do you have the older driver package already downloaded? ??

    5 0 helpful
  3. Una D.
    @unad501

    ok so same issue here on my work pc 🔥 following this thread

    0 2 helpful
  4. Noah Kaur
    @lambdapusher
    in reply to @unad501

    nah tbh everyone keeps saying this but nobody posts proof. @mueda what did u end up doing in teh end but hey ymmv

    1 14 helpful
  5. Quinn C.
    @quinn_signal

    ps how is this thread still going lmao

    2 0 helpful
  7. Priya Wolfe
    @lambda_loop-38m

    ahh classic before all that, create a restore point: Checkpoint-Computer -Description "before DDU" in an admin PowerShell, or via System Protection. Cheap insurance.

    1 1 helpful
  8. Tess Jansen
    @copper_fiddler

    yeahhh DDU isnt dangerous if you use it as intended, in Safe Mode, with a restroe point first. The real risk is running it in normal mode with teh network on and letting Windows race you to install a driver mid-cleanup. good luck man!

    17 0 helpful
  9. Kenji R.
    @kenjir81

    exact same thing happened to my old thinkpad last month fingers crossed 🤞

    10 0 helpful
  10. Maya Ueda
    @mueda

    ahh classic to stop Windows Update replacing it, use Device Installation Settings > No (System > About > Advanced sytsem settings > Hardware) or the Group Policy "Do not include drivers with Windows Updates" on Pro. worked for me anyway 🤷

    0 0 helpful
  11. Emeka Ferreira
    @eferreira
    Accepted solution

    yeahhh roll Back is greyed out when Windows doesnt have teh previous driver package cached. Thats normal, not a sign anything is borken. You can see whats stored with pnputil /enum-drivers and remove a specific package with pnputil /delete-driver oemXX.inf /uninstall. worked for me anyway 🤷

    5 2 helpful
  12. Ash L.
    @ash_cobalt-2pg
    in reply to @eferreira

    @eferreira dude DDU was much less scary than I expected. clean install of the older AMD driver and everything works. saving this thread for next time.

    15 0 helpful

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