I type my username and passowrd into our ticketing sysetm, it accepts them, flashes for a second, and sends me to the home page as if I never logged in. Over and over.
this is Chrome on my main computer.. 😤 on my phone it works instantly, same account... i cleared the cache like support told me, restarted, tried again. nohting... i need this site for work every day and Im now logging in from my phone like a caveman, what could possibly be different between the two? seriously need help here 😭
@stack_garage564 omggg added an exception for our ticketing system and its login domain in the tracking protection settings. Logged in first try. Thank you, i can retire the phone workaround. thank u thank u thank u
since you got it working by whitelisting the domain, it sounds like the site's session cookies were being flagged as "third-party" or "insecure" by the browser's privacy layers. if the ticketing system uses a different subdomain for the auth handshake than the actual dashboard, chrome might be stripping those cookies every time you hit the home page. honestly, it's a common headache with older enterprise software that hasn't been updated to modern cookie standards. if it happens again after a browser update, u might need to check if the site is still using HTTP instead of HTTPS, cuz that'll trigger a lot of blocks nowadays. glad u finally got back to your desktop though, working off a phone for a full day is a total nightmare lol.
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