My Convertible Laptop Went Completely SILENT After A BIOS Update (pls help)

audiodriver-requestlaptop2 replies 路 123 views 路 started
  1. ok weird one did a BIOS update on my convertible latpop and now theres no sound at all. the speaker icon has a red X and says this:

    USB Audio Device Properties

    USB Audio Device Properties
    Device status:
    This device cannot start. (Code 10)
    
    {Operation Failed}
    The requested operation was unsuccessful.
    

    no audio output device is installed, device Manager shows a couple of unknown devices under Other devices... which driver should i be looking for? everything else works fine: Wi-Fi, touchpad, display, its just the sound... im guessing a single missing driver, but i dont know which one or where to get it. seriously need help here 馃槶

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  2. sorry forgot to say the unknown device ID starts with INTELAUDIO.. 馃敟 so its teh SST layer, i guess? idk what else to say tbh

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