why is it always 'the screen went sideways' and never a useful description??

familystoriestech-support7 replies 路 286 views 路 started
  1. thread for the unpaid IT department of every family. my latest: my uncle, 'the screen went sideways', and a solution that involved one button nobody had noitced. share yours, and if u have tricks for making family tech easier, i want those too. i'm convinced every family has a story like this, and i think we deserve a thread to share them. kind stories only, our relatives are doing their best.

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  2. Does my mother-in-law actually learn from these visits, or is it the same problem every time? ?

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  3. been there man write a one page cheat sheet for the most common problems: how to restart the router, how to find the Wi-Fi password, how to take a screenshot. Tape it near teh computer. It cuts calls in half.

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  4. ahh classic best investment I ever made: setting up remote support software on every family computer. ten minutes on teh phone instead of an hour of driving. built-in tools like Quick Assist in Windows work well for this. good luck man!

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  5. make a backup before u touch teh settings, learned that the hard way. came here to say exactly this worked for me anyway 馃し

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  6. oh ive been there lol teach the screenshot. If my mother-in-law learns to take and send a screenshot, half of teh mystery calls become five minute fixes. fingers crossed 馃

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  7. @basile400 omg finally thx for all teh stories, i laughed for an hour 馃敟 Being the famliy IT person feels less lonely now.

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