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MYSTERY BASE SYSTEM DEVICE IN DEVICE MANAGER. HOW TO FIND THE RIGHT DRIVER

asrockchipsetrequestunknown-device12 replies · 293 views · started
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  1. Zane Tanaka
    @zane_mutex

    Request and question in one: my home-built PC has a Base System Device without a driver. i installed teh chipset package, but it's still there. i'd love to know how to identify it properly. Is there a reliable way to map it to a specific driver from ASRock or my PC maker? i'd really prefer to avoid driver updater tools, so official sources only. Thanks in advance for any pointers.

    2
  2. Rowan Lund
    @copper_rider-112

    did u install teh PC makers package or teh generic one from ASRock?

    1 0 helpful
  4. Bea A.
    @uplinkgremlin
    in reply to @zane_mutex

    Open Device Manager > device > Properties > Details > Hardware Ids 🤦 The VEN_xxxx&DEV_xxxx part identifies the vendor and device. searching that ID (or checking teh INF files in a driver package) tells you which package covers it.

    8 0 helpful
  6. Rowan Lund
    @copper_rider-112

    help!! i swear system is cursed. have u checked your ms-dos settings? 😤 mine were reset after an update what am i doing wrong??

    1 1 helpful
  7. Bea
    @signal_sprite417

    Common mappings: SM Bus Controller usually needs the chipset package; PCI Simple Communications Controller is often teh Management Engine interface; Data Acquisition and Signal Processing Controller often relates to thermal or platform drivers. lmk how it goes

    0 1 helpful
  8. Juno
    @juno.larsen

    yeahhh if the device works and nothing is broken, leaving it unknown is usually harmless, but installing teh right driver can improve power management or sensors. lmk how it goes

    4 2 helpful
  9. Soren Thorne
    @sorent613

    the Microsoft Update Catalog can search by hradware ID and often has teh matching dirver package.

    2 0 helpful
  10. Juno
    @juno.larsen

    have u checked your request settings? mine were reset after an update

    1 0 helpful
  12. Juno
    @juno.larsen

    spent 20 minutes on request and im still not done... exact same thing happened to my desktop last month what am i doing wrong??

    thinking

    0 4 helpful
  13. Zane Tanaka
    @zane_mutex
    in reply to @sorent613

    @sorent613 turns out 4CoreDual-SATA2 Bios 2.10 for DOS did include it, I just needed to reboot after the instlal... thanks!

    5 5 helpful
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