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ROBOTIC, STUTTERING SOUND ON VOICE CALLS AFTER AN AUDIO DRIVER UPDATE

Solvedaudiocracklinggigabytelatency5 replies · 115 views · started
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Accepted solution by Wren Nakamura — yeahhh if youre on USB audio, try a rear motherboard port rather than a hub or front panel, and disable USB selective suspend under Power…
  1. Nico
    @daemon_pusher597

    The crackling is making me crazy. It happens on voice calls, and gets worse the more the PC is doing... i recorded a short clip and you can clearly hear the pops.

    USB Audio Device Properties

    USB Audio Device Properties
Device status:
This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

    timeline: Creative P17 Audio Driver update from Gigabyte, then crackles teh same day, i tried changing the sample rate in Sound settings and disabling enhancements, which helped a bit but didnt fix it... id like to understand whats going on instead of flipping random switches... what tools can show whats interfering??

    1
  2. Milan N.
    @milann502

    wait is it onboard audio, a USB device, or HDMI audio?? ?

    0 2 helpful
  4. Ruben Costa
    @rubenc400
    in reply to @daemon_pusher597

    if LatencyMon points to the GPU driver, try a clean GPU driver install with DDU. bad GPU driver DPCs commonly show up as audio crackle. worked for me anyway 🤷

    14 6 helpful
  5. Wren Nakamura
    @heapforge
    Accepted solution

    yeahhh if youre on USB audio, try a rear motherboard port rather than a hub or front panel, and disable USB selective suspend under Power Options > Advanced settings. fingers crossed 🤞

    2 9 helpful
  6. Rhea
    @subnetrider

    nah tbh I'd test without the vendor control software installed at all 👍 some audio suites add processing that crackles under load. just my 2 cents

    1 0 helpful

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