WSYNCMGR.LOG IS FULL OF ERRORS AND I DON'T SPEAK WSUS

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Accepted solution

by Ines M.Jump to the reply

hmmm read wsyncmgr.log (sync process) and WCM.log (SUP configuration) on the site server, and WSUSCtrl.log for WSUS health... on teh WSUS server, SoftwareDistribution.log in the WSUS install folder shows the uptsream sync errors in detail.

  1. long time lurker first post lol our site with a remote SUP sync times out halfway. Heres what i see:

    Log viewer - wsyncmgr.log

    Log viewer - wsyncmgr.log
    Starting Sync
    Full sync required due to changes in main WSUS server location
    Synchronizing WSUS server WSUS01 ...
    Synchronizing WSUS server WSUS01 ...
    sync: Starting WSUS synchronization
    Sync failed: UssCommunicationError: WebException: The request
      failed with HTTP status 503: Service Unavailable.
    STATMSG: ID=6703 SEV=E LEV=M SOURCE="SMS Server"
    Sync failed. Will retry in 60 minutes
    Setting sync alert to active state on site PS1
    Sync time: 0d00h12m41s
    Sync failed: UssCommunicationError: WebException: HTTP 503
    

    No new updates in teh console, deployments look stale, and security is asking why the patch reports are flat. Is it teh network, WSUS itself, or ConfigMgr?

    the network team says nothing changed on their side. our proxy rules are strict, though, and i don't know exatcly which addresses WSUS needs 馃槶 how do i figure out where the sync actually breaks? what am i doing wrong??

    3
  2. What's the last error in wsyncmgr.log and in WSUSs SoftwareDistribution.log?

    1 0 helpful
  3. The site with a remote SUP goes out through a proxy, and the SUP component has no proxy configured. Only WSUS does.

    1 0 helpful
  4. Accepted solution

    hmmm read wsyncmgr.log (sync process) and WCM.log (SUP configuration) on the site server, and WSUSCtrl.log for WSUS health... on teh WSUS server, SoftwareDistribution.log in the WSUS install folder shows the uptsream sync errors in detail.

    11 9 helpful

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